Job Title: Power BI / Fabric Admin Location: Remote Long term Contract Power BI Admin JD : • Provide Power BI Admin Support - perform routine checkout to ensure Power BI Service and Gateways availability. • Support and administer the on-premises Gateway including routine upgrades, creating DS connections, and troubleshooting connectivity issues. • Assist with onboarding new users including but not limited to establishing Workspaces, assisting with IdentityIQ requests, debugging access issues, establishing gateway connection etc. • Work with the Software Packaging team to package Desktop software namely Power BI Desktop and Report Builder at Microsoft recommended cadence. • Proactively work with Wintel team to ensure gateway availability and stability post System maintenance window. • Assist with health check exercises with Microsoft including providing historical access logs and implementing third-party vendor recommendations. • Manage relations with Microsoft and opening support tickets with Microsoft agents when necessary. • Perform routine activities for keeping pace with Technology like driver install / update, DSN creation / update, debugging etc. • Assist with transition from Power BI to Fabric. • Monitor Power BI capacity and identify and help resolve capacity constraints. • Ensure users and implementing best practices for their reporting. • Well-versed in Fabric features such as OneLake, Notebook, Data Warehouse, etc. SAS Admin JD : • Provide SAS Admin Support - perform routine checkout to ensure SAS services. • Perform installation and configuration of the appropriate versions of SAS and executing grants based on the list of approved tickets. • Performing any SAS patching and version upgrade based on the steps documented inside the playbook developed by application owner. • Server logs monitoring will be performed for all SAS Production, Test and Development servers. • Execute and monitor metadata backups and resolve failed backups as per client’s policy and application requirements. • Identify and recommend actions for locking conflicts, latch connections, rollback requirements for all SAS servers. • Proactively monitor and provide support for SAS and related systems infrastructure for conditions such as space availability, backups, blocking locks, log errors, alerts, and job failures. • SAS performance monitoring using Dynatrace tool/Environment manager. • Monitoring the system utilization, CPU, memory, storage performance metrics using Dynatrace tool. • DR setup, support and testing. • Coordinate with respective teams to plan for any SAS application and its components infrastructure changes like OS patches. • Monthly incident reports need to be collected for a monthly review for the client • SAS support is responsible to find root cause analysis for all problem incidents. • Responsible for deployment of codes during release management thru Jenkins • Support packaging team to provide all necessary details for preparing packages related to SAS clients software’s. • Document all SAS admin work and upload it to share point. • Co-ordination with SAS vendor for software support. • Analysis of workload on SAS on weekly basis for health check. Tableau JD: • Install, configure, and upgrade Tableau software and server components • Monitor and optimize Tableau server performance, availability, and capacity. • Create/Manage Groups, Workbooks and Projects, Database Views, Data Sources and Data Connections • Provide troubleshooting and diagnostic support at L2 / L3 level for these technologies • Incident, problem and service outage management • service request fulfillment/Project provisioning • connections/sources, tools/capabilities • Environment set-up • Install, configure and maintain base software • Patch & Release Management • Security Management • Provide 24x7 production system support • Document and maintain work-instructions • Initiate, submit and implement change requests • Log technical support tickets with vendor helpdesk • Implement and maintain monitoring capabilities • Collaborate with L3 on patch and bug fix deployment • Identify and raise system capacity related issues (storage, licenses, performance threshold) • Performance, capacity & utilization monitoring • Optimization and Performance tuning Thanks & Regards Mohd Hameed Technical Recruiter