Power & Dynamics 365 Lead

Summary: VITA is seeking a Power Platform and Dynamics 365 Lead Developer to spearhead the development and management of Microsoft Dynamics 365 and Power Platform projects Required/Desired Skills /experience • Demonstrated experience working in a Microsoft GCC tenant. • Extensive experience with model-driven apps, canvas apps, Power Automate, and Dataverse. • Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards. • Experience with solution management (managed/unmanaged), environment variables, and reusable components. • Prior work experience with Virginia state agencies. • Experience with Dynamics 365 Customer Service, Field Service, or Sales modules. • Proficiency with custom connectors, Azure Functions, and API integrations. • Knowledge of role-based security configuration in Power Platform and D365. • Experience with data migration tools • Familiarity with DevOps tools for Power Platform(Azure DevOps, GitHub Actions). • Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 and Power Platform solutions. • Serve as the primary point of contact and subject matter expert for all D365 development efforts and issues. • Expertise in Dynamics 365 Customer Engagement - Customer Service and Power Apps and Power Automate development. • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. • Strong experience with troubleshooting and remediation of technical issues within Dynamics 365 and Power Platform solutions. • Strong knowledge of Microsoft's licensing model for Dynamics365 and Power Platform. • Adhere to best practices and VITA standards when implementing business solutions and define/refine a governance approach for the platform's use in the Commonwealth. • Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage. • Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs. • Function as a liaison between VITA and customer agencies; serve as a point of contact for issue logging, tracking, and resolution. • Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.