Process Re-Engineering Analyst

RESPONSIBILITIES: Kforce has a client that is seeking a Process Re-Engineering Analyst in the San Antonio and Austin metro areas. Please note this position will be onsite in San Antonio, TX three days per week and is a 6-month contract. Summary: As a Process Re-Engineering Analyst, you are a behind-the-scenes change-maker. You're the one who helps us turn complexity into clarity. You have a heart for helping and a mind for mapping, and you look at high-volume, high-impact business processes with a drive to find ways to enhance customer and employee experience. You believe in collaboration, ingenuity, and analytical thinking. In this role, you will use your strong communication skills to develop and present clear, compelling project proposals and presentations to stakeholders and coordinate timelines across teams to ensure success. More than that, this role is about constant improvement. Duties: • Lead efforts to simplify and optimize end-to-end business processes-especially in high-volume, complex areas-by identifying inefficiencies and implementing scalable, technology-driven solutions across lines of business • Use AI/ML technologies, process mining and mapping tools, and Lean Six Sigma methodologies to analyze current workflows, uncover insights, and drive measurable efficiencies • Partner with business units and cross-functional teams to assess existing processes, perform cost-benefit analyses, and design optimized "To-Be" states that align with strategic objectives • Collaborate with Automation, AI, and Engineering teams to streamline manual tasks, reduce operational costs, and improve process speed and accuracy • Develop and present clear, compelling project proposals and presentations to stakeholders, coordinating timelines, resources, and alignment across teams to ensure successful execution • Support change management efforts by clearly communicating process changes and facilitating smooth adoption across impacted teams REQUIREMENTS: • Bachelor's degree in a relevant technical field or equivalent experience • 6+ years of experience in process improvement, operations, or transformation roles • Hands-on experience with process mining and mapping tools • Exposure to AI/ML concepts or tools used in intelligent process automation • Strong analytical and problem-solving skills, with the ability to translate data insights into actionable recommendations • Excellent communication skills and the ability to engage technical, business and executive stakeholders Preferred: • Lean Six Sigma certification (Green Belt or higher) • Experience in the financial services industry • Familiarity with automation platforms (e.g., Power Automate, Automation Anywhere, UiPath) The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.