Product Analyst

As a Product Analyst specializing in ERP, Salesforce Revenue Cloud, and Point of Sale (POS) systems, you will play a pivotal role in aligning business operations with scalable technology solutions. You will support the end-to-end lifecycle of revenue and sales systems, ensuring seamless integration between Salesforce, ERP platforms, and POS systems to deliver a world-class customer experience. Key Responsibilities • Partner with Finance, Sales, Retail, and IT teams to gather and document business requirements across ERP, Revenue Cloud, and POS systems. • Analyze and optimize order-to-cash, billing, and revenue recognition processes across Salesforce and ERP platforms (e.g., SAP, Oracle). • Support the implementation and enhancement of POS systems integrated with Salesforce and ERP. • Collaborate with technical teams to configure, test, and deploy Salesforce CPQ, Billing, and Revenue Recognition modules. • Ensure data consistency and integrity across Salesforce, ERP, and POS systems through integration and validation efforts. • Develop reports, dashboards, and KPIs to monitor system performance and business outcomes. • Stay informed on Salesforce and POS platform updates and recommend improvements aligned with business goals. Qualifications Required: • Bachelor’s degree in Business, Information Systems, Computer Science, or related field. • 3+ years of experience as a Product or Business Analyst in ERP, Salesforce, or POS environments. • Hands-on experience with Salesforce Revenue Cloud (CPQ, Billing, Revenue Recognition). • Familiarity with POS systems and their integration with CRM and ERP platforms. • Strong understanding of revenue operations, retail sales processes, and financial systems. • Excellent analytical, communication, and stakeholder management skills. Preferred: • Experience with ERP systems like SAP S/4HANA or Oracle Cloud ERP. • Experience with POS platforms such as Oracle Retail, Square, or custom retail systems. • Salesforce certifications (e.g., CPQ Specialist, Administrator). • Experience working in Agile environments using tools like Jira and Confluence.