Product Operations Specialist

About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: • Build the coolest tech for world’s leading brands • Solve complex problems – and learn new skills • Experience the power of transforming digital engineering for Fortune 500 clients • Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. About the Role: Summary: The Product & Regulatory Operations org is a vital part of Meta's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Meta and Global Operations and in close partnership with product/eng, legal and XFN stakeholders. As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of Meta’s products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness. This role will work closely with a Program Manager to ensure operational clarity, support execution across evolving workflows, and improve coordination between multiple teams. The ideal candidate is a systems thinker with a bias for action who thrives in dynamic environments, identifies opportunities for improvement that align with business goals, and implements solutions without disrupting core operations. Responsibilities Operational Governance and Execution: Support, maintain, track, and improve operational effectiveness across multiple programs, including governance-related initiatives and workflow management. Documentation and Tracking: Own and maintain accurate, detailed documentation, timelines, program trackers, and key artifacts for workflows, decision frameworks, standard operating procedures, and service models. Communication and Coordination: Facilitate clear, timely, and transparent communication across stakeholders to ensure alignment, smooth execution, and issue resolution. Process Improvement: Identify, track, and mitigate operational risks, and proactively recommend and drive process improvements to enhance organizational efficiency and effectiveness. Project Execution and Support: Independently drive small-to-medium scale initiatives, while collaborating and supporting larger programs to ensure successful execution and stakeholder satisfaction. Issue Tracking and Remediation: Monitor issue tracking, drive follow-ups, and lead remediation efforts to ensure timely and effective resolution of operational issues and risks. Reporting and Updates: Assist in developing accurate program updates, summaries, and reports to keep stakeholders informed. Minimum Qualifications: 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations; Strong critical thinking skills with the ability to leverage data to anticipate challenges, unblock problems, and drive effective solutions. Proven time management, task prioritization, and organizational abilities to manage multiple priorities efficiently. Experience collaborating with cross-functional teams and third-party vendors to develop, improve, and operationalize processes. Skilled at driving team collaboration, resolving conflicts by identifying tradeoffs and win-win scenarios, and setting clear priorities. Demonstrated proactive problem-solving mindset: identifying operational gaps, analyzing root causes, and implementing continuous improvements. Ability to navigate ambiguity and adapt to evolving priorities with flexibility and resilience. Clear and concise communication skills, both written and verbal, to effectively engage stakeholders at all levels. Experience in risk management and prioritization to ensure program success. Education: Bachelors Degree required Salary Range: The salary for this position is between $60/Hr – $70/Hr On W2. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!