Regulatory Ops. Manager: 26-01005

Primary Skills: Regulatory Operations (Expert), SQL (Advanced), Dashboard Management (Advanced), Workflow (Intermediate), Compliance (Intermediate) Contract Type: W2 Duration: 12 Months Location: remote Pay Range: $68.41 - $72.41 per hour Job Summary: We are seeking a dynamic and detail-oriented Regulatory Operations Manager to support rapidly growing Services and Experiences verticals. This role will be instrumental in driving regulatory compliance, operational excellence, and scalable solutions across global markets. As a key member of the Cities team, you will partner cross-functionally with Product, Engineering, Legal, and Policy teams to design, implement, and optimize regulatory processes and products. This role requires a data-driven, entrepreneurial operator who thrives in ambiguity and can balance strategic thinking with hands-on execution. Key Responsibilities • Develop and scale operational processes to gather, verify, and maintain regulatory requirements across geographies • Analyze large datasets using SQL and BI tools to identify trends, risks, and compliance gaps • Build and maintain dashboards and reporting frameworks to monitor regulatory performance and outcomes • Design, validate, and optimize data pipelines and workflows supporting compliance initiatives • Collaborate with Product, Engineering, Legal, and Policy teams to deliver scalable, automated compliance solutions • Monitor program milestones, track performance, and communicate insights and recommendations to leadership • Act as a voice of the host experience, ensuring regulatory initiatives align with marketplace needs • Manage escalations, incidents, and inquiries related to regulatory operations and products Must-Have Skills • 5+ years of experience in regulatory operations, compliance, program management, or data analytics • Strong hands-on experience with SQL and data analysis (ability to work with large, imperfect datasets) • Proficiency in dashboarding/BI tools and reporting frameworks • Proven ability to manage cross-functional stakeholders and influence without authority • Excellent communication skills with the ability to translate complex regulatory requirements into actionable insights • Strong organisational and problem-solving skills with attention to detail • Ability to thrive in fast-paced, ambiguous environments with a hands-on, ownership mindset Industry Experience • Preferred: Tech, marketplace platforms, gig economy, or evolving regulatory environments • Relevant experience in compliance, legal operations, or regulated industries • Experience working in dynamic, less-structured regulatory environments is highly valued • Exposure to AI-enabled tools in compliance or operations is a plus ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!