Salesforce Administrator

Job Title: Salesforce Administrator / Data Analyst Location: Westlake, TX | Merrimack, NH About the Role We are seeking a Salesforce Administrator with strong data analysis skills to support a charitable services team. This role is ideal for someone experienced in managing Salesforce environments, ensuring data quality, and leveraging tools such as Validity DemandTools for deduplication and data hygiene. A background in financial services is highly preferred. Responsibilities • Perform Salesforce administrative functions: user and permission management, workflows, validation rules, automation, reports, and dashboards. • Create and manage custom objects, fields, record types, page layouts, and Lightning components as needed. • Configure and maintain automation tools such as Process Builder and Flows. • Analyze and cleanse Salesforce data to improve accuracy, completeness, and usability. • Identify and resolve data quality issues, duplicates, and inconsistencies. • Manage data inflows and outflows across integrated systems (ETL tools, APIs, middleware). • Use DemandTools (or equivalent) for mass data deduplication, standardization, and transformations. • Collaborate with business stakeholders and senior analysts to define data governance best practices. • Conduct data audits and provide recommendations for improved data integrity. • Support Salesforce projects with data migration, sandbox refreshes, and data model changes. Qualifications • 5+ years of professional Salesforce Administration experience. • Salesforce Administrator certification (ADM 201) required. • Proven experience with Salesforce data analysis and deduplication. • Hands-on experience with Validity DemandTools or similar tools. • Strong understanding of Salesforce data models, object relationships, reports, and dashboards. • Proficiency with SQL and/or SOQL. • Familiarity with Salesforce integrations and data flows (MuleSoft, SnapLogic, APIs, etc.). • Proficiency with Excel, CSV management, Data Loader, and bulk data operations. • Strong communication and documentation skills. • Experience with Financial Services Cloud or financial services domain is a strong plus. • Additional Salesforce certifications (Advanced Admin, Platform App Builder) preferred. • Experience with sandbox management and deployment tools (Change Sets, DevOps Center, Gearset, Flosum, etc.).