Salesforce Administrator

Job Title: Salesforce Administrator (AI-Focused) Location: USA, Naperville, IL (Remote or occasional onsite). Employment Type: Contract Job Summary We are seeking an experienced Salesforce Administrator with strong expertise in reporting, dashboards, and AI-driven capabilities. This role will support business teams by delivering actionable insights, enabling data-driven decision-making, and contributing to AI/Einstein-powered initiatives and POCs. The ideal candidate is hands-on, business-facing, and comfortable working in fast-paced, exploratory environments. Key Responsibilities • Design, develop, and maintain Salesforce reports and dashboards to support business operations and leadership insights • Work closely with business stakeholders to gather requirements and translate them into scalable Salesforce solutions • Support AI/Einstein features (e.g., predictions, recommendations, automation insights) within Salesforce • Contribute to AI-driven POCs and agentic workflows, helping evaluate and operationalize new capabilities • Manage user roles, profiles, permissions, and data access controls • Perform data analysis, data quality checks, and ensure integrity across Salesforce objects • Configure and maintain workflows, validation rules, and automation (Flow preferred) • Collaborate with developers, architects, and product teams to enhance platform capabilities Required Skills & Experience • 5+ years of experience as a Salesforce Administrator • Strong expertise in reporting, dashboards, and data visualization • Hands-on experience with Salesforce configuration (Flows, validation rules, security model) • Experience working directly with business stakeholders and translating requirements into solutions • Solid understanding of Salesforce data model and standard/custom objects • Strong analytical and problem-solving skills Preferred / Good to Have • Exposure to Salesforce Einstein / AI capabilities (Einstein Analytics, Prediction Builder, etc.) • Understanding of agentic AI concepts / automation-driven workflows • Experience supporting POCs, pilots, or innovation initiatives • Salesforce Administrator Certification