Senior Salesforce Administrator Gloucester 12 Month Contract Monday – Friday PURPOSE OF ROLE: We are seeking a proactive and detail-oriented Senior Salesforce Administrator to join our growing team to support the implementation of Salesforce. This role is ideal for someone with hands-on experience in both Sales Cloud and Marketing Cloud, and ideally with exposure to or involvement in a Salesforce greenfield implementation. You’ll play a critical part in shaping and maintaining our Salesforce platform to support our commercial and marketing operations during design, build and launch. RESPONSIBILITIES: • Manage the project and rollout of both Sales Cloud and Marketing Cloud within Fluid Water Group • Administer and configure Salesforce Sales Cloud and Marketing Cloud environments • Work closely with stakeholders across sales, marketing, and IT to gather requirements and deliver scalable solutions • Build and maintain automation processes using flows, validation rules, and process builder • Assist in the integration of third-party tools and applications with Salesforce • Monitor data quality and implement best practices for data hygiene • Participate in (or lead) projects involving new feature rollouts, system enhancements, or greenfield implementations • Support the development of the Junior Salesforce Administrator KNOWLEDGE AND SKILLS: • Essential Skills & Experience: • Proven experience as a Salesforce Administrator • Strong knowledge of Sales Cloud and Marketing Cloud • Experience with user management, automation tools, and reports/dashboards • Understanding of CRM and marketing operations • Excellent communication skills with a business-focused mindset • Desirable Skills: • Hands-on experience in a Salesforce greenfield implementation • Salesforce Administrator (ADM 201) certification • Salesforce Marketing Cloud Email Specialist certification or equivalent • Experience with Marketing Cloud Journeys, Automation Studio, and Contact Builder • Familiarity with tools like Pardot, Tableau, or Salesforce-integrated apps • Experience of project management