Salesforce Commerce Technical Architect

Position Summary We are seeking an expert Salesforce B2C Commerce Technical Architect with specialized experience in headless implementations, particularly in PWA Kit and Composable Storefront. The ideal candidate is a strategic thinker and technical leader responsible for the overall architecture, design, and technical integrity of our clients’ e-commerce applications. You will serve as a trusted advisor to our clients, utilizing your deep technical knowledge to guide them through complex digital transformations. You will translate intricate business requirements into scalable, high-performance technical solutions, lead development teams, and act as the subject matter expert for our Salesforce B2C Commerce ecosystem. Key Responsibilities Client Engagement & Solution Architecture: Lead technical discovery workshops with clients to understand their vision, business challenges, and technology landscape. Act as the primary technical advisor, building strong relationships and guiding clients’ strategic decisions regarding their headless commerce architecture. Translate abstract business goals into detailed technical solution designs, architectural blueprints, and actionable development tasks. Architectural Design & Strategy: Architect and design end-to-end, headless e-commerce solutions on the Salesforce B2C Commerce Cloud platform, with a primary focus on PWA Kit/Composable Storefront. Create and maintain detailed technical documentation, including solution blueprints, data models, integration specifications, and architectural diagrams. Translate business and functional requirements into robust, secure, and scalable technical designs, ensuring alignment with business goals and industry best practices. Technical Leadership & Development Oversight: Lead and guide a team of front-end and back-end developers, providing technical direction, enforcing coding standards, and conducting code reviews to ensure quality and consistency. Serve as the primary technical point of contact for project managers, business analysts, and stakeholders, effectively communicating complex technical concepts. Oversee the entire development lifecycle, from initial design and prototyping through to deployment, optimization, and post-launch support. Integration & Platform Expertise: Design and manage integrations between Salesforce B2C Commerce Cloud and third-party systems, including ERP, CRM, PIM, OMS, and payment gateways. Leverage deep expertise in B2C Commerce APIs, including the Salesforce Commerce API (SCAPI), Open Commerce API (OCAPI), and both GraphQL and REST principles. Ensure the seamless flow of data and functionality across the entire technology stack. Performance, Scalability & Security: Proactively identify and address performance bottlenecks, ensuring a fast, reliable, and secure shopping experience. Implement and champion best practices for caching strategies, application performance monitoring (APM), security standards (e.g., WAF, data encryption), and site reliability. Design solutions that can scale effectively to handle peak traffic loads and future business growth. Mentorship & Innovation: Mentor and develop the technical skills of the architects and developers on the team, fostering a culture of continuous learning and improvement. Stay current with the latest Salesforce B2C Commerce features, headless technologies, and e-commerce trends, and advocate for their adoption where appropriate. Required Qualifications & Skills Experience: 5-7+ years of experience in e-commerce architecture and development. 3+ years of hands-on experience specifically with Salesforce B2C Commerce Cloud (formerly Demandware). Proven experience with at least one full-cycle implementation of a headless storefront preferably using the Salesforce PWA Kit / Composable Storefront. Technical Proficiencies: Expert-level understanding of the Salesforce B2C Commerce Cloud platform, including Business Manager, site architecture, and data models. Strong proficiency in modern front-end technologies: React.js (or similar modern frameworks), Node.js, JavaScript (ES6+), TypeScript, HTML5, and CSS3. Extensive experience designing and consuming GraphQL and RESTful APIs. Experience integrating AI/ML services (e.g., Algolia, Google Vertex AI, OpenAI, Salesforce Einstein) into e-commerce workflows. Familiarity with SQL and NoSQL databases, CI/CD pipelines, version control (Git), and modern build tools (e.g., Webpack). Soft Skills: Exceptional problem-solving and analytical skills. Excellent verbal and written communication skills, with the ability to articulate technical decisions to both technical and non-technical audiences. Strong leadership and mentoring capabilities with a collaborative, team-oriented mindset. Preferred Qualifications Salesforce Certified B2C Commerce Architect certification. Salesforce Certified B2C Commerce Developer certification. Experience working in an Agile/Scrum development environment. Knowledge of Content Delivery Networks (CDNs) and web application security best practices. Experience with other Salesforce Clouds (e.g., Marketing Cloud, Service Cloud, Data Cloud) and their integration points with B2C Commerce.