

Softworld, a Kelly Company
Salesforce CRM Analyst / CRM & Sales Operations /Troy, MI (10% Travel Required)
β - Featured Role | Apply direct with Data Freelance Hub
This role is for a Salesforce CRM Analyst based in "Troy, MI" on a "12+ month" contract with a pay rate of "Unknown." Key skills include "6+ years of Salesforce experience," strong knowledge of "Sales Cloud," and "Salesforce certifications" preferred.
π - Country
United States
π± - Currency
$ USD
-
π° - Day rate
600
-
ποΈ - Date
March 25, 2026
π - Duration
More than 6 months
-
ποΈ - Location
Remote
-
π - Contract
Unknown
-
π - Security
Unknown
-
π - Location detailed
United States
-
π§ - Skills detailed
#Business Analysis #Process Automation #Sales Cloud #Scala #Cloud #UAT (User Acceptance Testing) #Documentation #CRM (Customer Relationship Management) #Stories #Visualization #Automation #"ETL (Extract #Transform #Load)" #Agile #Leadership #Deployment #JSON (JavaScript Object Notation)
Role description
Salesforce CRM Analyst / CRM & Sales Operations /
Remote with travel to Troy, MI (10% Travel Required)
3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
Our client is a leading national homebuilder focused on innovation and operational excellence. Based out of Troy, MI, they are looking to hire a Salesforce CRM Analyst on a contract basis.
This is a high-impact opportunity to help modernize and transform Champion Homesβ sales technology landscape. Youβll play a key role in optimizing Salesforce to improve sales processes, user experience, and data-driven decision-making across the organization. The ideal candidate is analytical, collaborative, and proactiveβsomeone who thrives on translating business needs into scalable CRM solutions. This role offers strong exposure to enterprise-level initiatives, cross-functional leadership, and cutting-edge tools, making it an excellent opportunity for professional growth and long-term career development.
Contract Duration: 12+ Months
Required Skills & Experience
β’ 6+ years of experience as a Salesforce Analyst, CRM Analyst, or similar role
β’ Strong knowledge of Salesforce Sales Cloud (workflows, flows, reports, dashboards, page layouts)
β’ Experience analyzing and improving end-to-end sales processes and CRM systems
β’ Ability to create user stories, process flows, and functional documentation
β’ Hands-on experience with Salesforce configuration and UAT testing
β’ Understanding of managed packages vs. custom-built solutions
β’ Experience with business process automation and orchestration tools
β’ Familiarity with tools such as Smartsheet, Monday.com, or similar
β’ Working knowledge of Apex (basic), APIs, JSON, data structures, and data models
Desired Skills & Experience
β’ Salesforce certifications (Administrator, Advanced Administrator, or Business Analyst)
β’ Experience with Salesforce Lightning Experience and mobile optimization
β’ Exposure to integration tools such as MuleSoft or other middleware platforms
β’ Experience working in Agile or hybrid delivery environments
What You Will Be Doing
Tech Breakdown
β’ Salesforce CRM (Sales Cloud, Lightning Experience)
β’ Reporting & dashboards, automation (flows/workflows)
β’ Integrations, APIs, and data structures (JSON)
β’ Third-party tools (Smartsheet, Monday.com)
Daily Responsibilities
β’ Analyze and document current Salesforce configurations, workflows, and data structures
β’ Design and recommend future-state CRM solutions and enhancements
β’ Gather requirements and translate into user stories and functional specs
β’ Collaborate with technical teams on configurations and integrations
β’ Build and validate reports, dashboards, and data visualizations
β’ Support automation initiatives aligned with sales operations goals
β’ Perform testing (UAT) and deployment support
β’ Deliver training, documentation, and user adoption strategies
β’ Act as a liaison between business stakeholders, IT, and leadership
You will receive the following benefits:
β’ Medical Insurance - Four medical plans to choose from for you and your family
β’ Dental & Orthodontia Benefits
β’ Vision Benefits
β’ Health Savings Account (HSA)
β’ Health and Dependent Care Flexible Spending Accounts
β’ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
β’ Hospital Indemnity Insurance
β’ 401(k) including match with pre and post-tax options
β’ Paid Sick Time Leave
β’ Legal and Identity Protection Plans
β’ Pre-tax Commuter Benefit
β’ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRPβs Employment Accommodation policy. Applicants need to make their needs known in advance.
Salesforce CRM Analyst / CRM & Sales Operations /
Remote with travel to Troy, MI (10% Travel Required)
3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
Our client is a leading national homebuilder focused on innovation and operational excellence. Based out of Troy, MI, they are looking to hire a Salesforce CRM Analyst on a contract basis.
This is a high-impact opportunity to help modernize and transform Champion Homesβ sales technology landscape. Youβll play a key role in optimizing Salesforce to improve sales processes, user experience, and data-driven decision-making across the organization. The ideal candidate is analytical, collaborative, and proactiveβsomeone who thrives on translating business needs into scalable CRM solutions. This role offers strong exposure to enterprise-level initiatives, cross-functional leadership, and cutting-edge tools, making it an excellent opportunity for professional growth and long-term career development.
Contract Duration: 12+ Months
Required Skills & Experience
β’ 6+ years of experience as a Salesforce Analyst, CRM Analyst, or similar role
β’ Strong knowledge of Salesforce Sales Cloud (workflows, flows, reports, dashboards, page layouts)
β’ Experience analyzing and improving end-to-end sales processes and CRM systems
β’ Ability to create user stories, process flows, and functional documentation
β’ Hands-on experience with Salesforce configuration and UAT testing
β’ Understanding of managed packages vs. custom-built solutions
β’ Experience with business process automation and orchestration tools
β’ Familiarity with tools such as Smartsheet, Monday.com, or similar
β’ Working knowledge of Apex (basic), APIs, JSON, data structures, and data models
Desired Skills & Experience
β’ Salesforce certifications (Administrator, Advanced Administrator, or Business Analyst)
β’ Experience with Salesforce Lightning Experience and mobile optimization
β’ Exposure to integration tools such as MuleSoft or other middleware platforms
β’ Experience working in Agile or hybrid delivery environments
What You Will Be Doing
Tech Breakdown
β’ Salesforce CRM (Sales Cloud, Lightning Experience)
β’ Reporting & dashboards, automation (flows/workflows)
β’ Integrations, APIs, and data structures (JSON)
β’ Third-party tools (Smartsheet, Monday.com)
Daily Responsibilities
β’ Analyze and document current Salesforce configurations, workflows, and data structures
β’ Design and recommend future-state CRM solutions and enhancements
β’ Gather requirements and translate into user stories and functional specs
β’ Collaborate with technical teams on configurations and integrations
β’ Build and validate reports, dashboards, and data visualizations
β’ Support automation initiatives aligned with sales operations goals
β’ Perform testing (UAT) and deployment support
β’ Deliver training, documentation, and user adoption strategies
β’ Act as a liaison between business stakeholders, IT, and leadership
You will receive the following benefits:
β’ Medical Insurance - Four medical plans to choose from for you and your family
β’ Dental & Orthodontia Benefits
β’ Vision Benefits
β’ Health Savings Account (HSA)
β’ Health and Dependent Care Flexible Spending Accounts
β’ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
β’ Hospital Indemnity Insurance
β’ 401(k) including match with pre and post-tax options
β’ Paid Sick Time Leave
β’ Legal and Identity Protection Plans
β’ Pre-tax Commuter Benefit
β’ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRPβs Employment Accommodation policy. Applicants need to make their needs known in advance.





