Salesforce Development & Data Systems Associate (Contractor)

Ideal for recent undergraduate or graduate-level candidates with Salesforce back-end development experience. Position Summary The Salesforce Development & Data Systems Associate provides technical support for the design, maintenance, and enhancement of Umoja’s Salesforce infrastructure. This role is focused on Salesforce back-end development, data architecture, and database management, supporting program operations and reporting needs across the organization. This position is ideal for a Salesforce-certified professional who wants real-world experience building and maintaining production of Salesforce systems in a mission-driven environment. The Associate will work closely with the Research & Evaluation team and program staff to ensure data systems are accurate, scalable, and aligned with organizational needs. Key Responsibilities: Salesforce & Systems Development (75%) Support the development and maintenance of Salesforce back-end architecture, including objects, fields, relationships, validation rules, and automation (Flows, Process Builder, or Apex as appropriate). Assist in managing Salesforce data models, user permissions, profiles, and roles. Build and maintain custom reports, dashboards, and data views to support internal reporting needs. Support Salesforce integrations, imports, exports, and data syncing processes. Perform data cleaning, deduplication, and integrity checks within Salesforce. Document system configurations, workflows, and data standards. Collaborate with stakeholders to translate operational needs into technical Salesforce solutions. Data & Technical Support (25%) Respond to internal Salesforce system requests, troubleshooting issues, and resolving data errors. Support database management tasks using Excel, Google Sheets, or other data tools. Assist with file uploads, structured data submissions, and quality assurance checks. Provide technical support for related systems such as campus portals or data submission platforms. Work Expectations 20–25 hours per week. Approximately 50% in-office, with some flexibility. Reports directly to the Senior Manager of Research & Evaluation. What This Role Offers Hands-on experience building and managing real-world Salesforce systems. Opportunity to deepen Salesforce development and data architecture skills. Exposure to statewide higher-education and equity-focused initiatives. A supportive environment for early-career technical professionals to grow. Meaningful work that directly supports student success and institutional change. Requirements Bachelor’s degree required; graduate-level students or master’s degree holders welcome. Salesforce Administrator and/or Platform Developer I certification strongly preferred (required for hire or within first 3–6 months). Hands-on experience with Salesforce back-end configuration and development (academic, internship, or professional experience acceptable). Knowledge of database concepts (relational databases, data normalization, data integrity). Experience with data tools such as Excel or Google Sheets; familiarity with SQL or other database tools is a plus. Strong attention to detail and ability to manage technical tasks independently. Clear communication skills and ability to work with non-technical stakeholders. Interest in education equity, data-informed decision-making, and student-centered systems. Benefits Hourly rate based on experience: $25–$30/hour. This is a 1099 Contractor position, no benefits offered.