Salesforce Marketing Cloud Business Analyst

Role and Overview of the Role: • A Salesforce Marketing Cloud Business Analyst position. • Working in collaboration with other Salesforce teams and marketing individuals. • Involved in automation of emails. • Business Analyst is a key role with Salesforce certifications. Top Skills: • Good communication required (written and verbal). • User stories and testing required for business requirements. • Basic SQL skills are good to have. • Communication is going to be a huge part of this role. • Should be sound with verbal communication. Education and Experience • Marketing Cloud Email Specialist and Marketing Cloud Administrator • Trailhead certification link required in the resume. • Two certifications required; verified Salesforce Trailhead certifications required. • Both certifications are mandatory. • Looking for someone with experience in gathering business requirements and creating user stories. • Developers are fine if they have previous experience with the required skill set. About this Role: - This is an opportunity to work on strategic initiatives on a high-velocity software delivery team. This role will be in a collaborative work environment amongst internal and external stakeholders. Typical task breakdown: - Attend Agile ceremonies amongst team members and give status updates as needed. - Create user stories - Define testing and requirements - Have fun! Interaction with team: - Collaborative team environment. About 20 team members. Team Structure: - Report into the team lead and work director. Work environment: Office Technical Skills: - -Writing complex user stories (API calls, Batch jobs), Experience with Salesforce (gathering business requirements and testing), Ability to communicate technical and business concepts. Additional Technical Skills: (Required) - Certified as a Marketing Cloud Email Specialist and Marketing Cloud Administrator. Provide certification number on the resume. - Agile Methodology - Writing complex user stories (API calls, Batch jobs) - Experience with Salesforce (gathering business requirements and testing) - Previous experience using Salesforce Experience Cloud (Desired) - Previous experience working within a financial sector. Soft Skills: (Required) - Ability to communicate technical and business concepts - Ability to work with a team and independently - Excellent communication (both oral and written)