Salesforce Marketing Cloud Business Analyst

Role and Overview of the Role: • A Salesforce Marketing Cloud Business Analyst position. • Working in collaboration with other Salesforce teams and marketing individuals. • Involved in automation of emails. • Business Analyst is a key role with Salesforce certifications. Top Skills: • Good communication required (written and verbal). • User stories and testing required for business requirements. • Basic SQL skills are good to have. • Communication is going to be a huge part of this role. • Should be sound with verbal communication. Education and Experience: • Certified as a Marketing Cloud Email Specialist and Marketing Cloud Administrator. verified Salesforce Trailhead certifications required. • Trailhead certification link required in the resume. • Both certifications are mandatory. • Looking for someone with experience in gathering business requirements and creating user stories. • Developers are fine if they have previous experience with the required skill set. About this Role: - This is an opportunity to work on strategic initiatives on a high-velocity software delivery team. This role will be in a collaborative work environment amongst internal and external stakeholders. Typical task breakdown: - Attend Agile ceremonies amongst team members and give status updates as needed. - Create user stories - Define testing and requirements - Have fun! Interaction with team: - Collaborative team environment. About 20 team members. Team Structure: - Report into the team lead and work director. Work environment: Office Education & Experience Required: - Years of experience: 5-7 years experience required. - Degree requirement: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. - Do you accept internships as job experience: Yes Technical Skills: - -Writing complex user stories (API calls, Batch jobs), Experience with Salesforce (gathering business requirements and testing), Ability to communicate technical and business concepts. What Top Candidates Bring to the Role Strategic Technical Insight: Ability to translate complex business needs into effective, scalable technical solutions that drive value and efficiency. Collaborative Mindset: A strong team player who thrives in cross-functional environments, contributing to a culture of shared success and continuous improvement. Salesforce Marketing Cloud Expertise: Certified as a Marketing Cloud Email Specialist and Marketing Cloud Administrator, with hands-on experience in campaign automation, audience segmentation, and platform configuration to deliver personalized, data-driven customer engagement. Additional Technical Skills: (Required) - Certified as a Marketing Cloud Email Specialist and Marketing Cloud Administrator. Provide certification number on the resume. - Agile Methodology - Writing complex user stories (API calls, Batch jobs) - Experience with Salesforce (gathering business requirements and testing) - Previous experience using Salesforce Experience Cloud (Desired) - Previous experience working within a financial sector. Soft Skills: (Required) - Ability to communicate technical and business concepts - Ability to work with a team and independently - Excellent communication (both oral and written)