SAP Business SME

Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Responsibilities: • Lead requirement elicitation from end-users for interface, data conversion, and data cleanse activities. • Conduct design reviews and establish acceptance criteria. • Analyse business processes and develop process maps where required. • Provide functional support by documenting requirements, detailed design specifications, business processes, and user stories. • Develop and maintain data conversion and cleanse strategies, including reconciliation activities. • Coordinate across multiple development efforts to ensure alignment with requirements, expectations, and compliance regulations. • Collaborate with programmers, database administrators, and technical specialists. • Work closely with analysts to understand legacy systems, business processes, and data. • Build expertise in ERP implementation/ Support best practices. • Lead and execute functional testing, including test scenario development, documentation, and validation testing for interfaces and conversions. • Monitor, track, and troubleshoot application operations and data issues, work with technical teams for resolution. • Develop user training materials and deliver training on interface, data conversion, and data cleanse processes. • Implement quality assurance standards, validation/verification processes, and software development best practices. • Identify and drive process improvement initiatives. • Mentor and guide junior resources as required. Required Skills & Experience: • 10+ years of SAP project experience, with knowledge of Boomi integration. • Strong analytical skills with excellent communication abilities in both English and French (written & oral). • Proven ability to work independently as well as collaboratively within a team. • Self-starter with the ability to learn quickly and apply new skills effectively. • Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines. • Flexible and committed to working additional hours when necessary to achieve project goals. Our X-Factor: • Work ethic: You are a consummate professional. • Aptitude: You have an innate capacity to transition from project to project without skipping a beat. • Communication: You have excellent written and verbal communication skills for coordination across projects and teams. • Impact: You are a critical thinker with an emphasis on creativity and innovation. • Passion: You have the drive to succeed paired with a continuous hunger to learn. • Leadership: You are trusted, empathetic, accountable, and empower others around you.