Senior Business Intelligence Analyst

LHH is seeking Senior Business Intelligence Analyst - Healthcare Operations Report Designer in Portland, OR (Remote). Job Title: Senior Business Intelligence Analyst - Healthcare Operations Report Designer Job Location: Portland, OR (Remote) Duration: 12+ Months (Multiple possible extensions) Pay Range: $40- $45/Hour Position Overview: We are looking for a Healthcare Operations Report Designer with a strong background in healthcare KPI reporting. Focusing on designing and maintaining executive ready Tableau dashboards and scorecards using data sourced from Snowflake and Legacy Systems (CCA, MHK, Homegrown Appeals systems). The role requires experience translating operational and regulatory metrics into clear visualizations for leadership, operating reviews, and compliance reporting, as well as partnering closely with clinical, operational, quality, and compliance stakeholders to validate KPI definitions and ensure reporting consistency. Primary Job Purpose: Business Intelligence (BI) Analysts are responsible for developing and providing analytics across Healthplan Operations. These roles provide self-service analytics dashboards, KPIs, and statistical analysis on performance, customer experience, and strategic initiatives. These roles work with internal customers to develop requirements, use-cases, methodology, data sources, and modeling for data and BI products. Minimum Requirements • Whole-brain thinking: Possessing the ability to think creatively and demonstrate analytical skills, analyzing complex situations both alone and as part of a team, learning quickly and synthesizing solutions, options and action plans. • Experience with tools for data mining, statistics, analysis, and scripting (e.g, Python, R, ,SSIS, Alteryx, Talend, etc ). • Demonstrated experience creating complex SQL queries for standard as well as ad hoc data mining purposes, analyze large amounts of data, interpret qualitative data (research, feedback) and incorporate into analyses. • Experience with data visualization and reporting tools(e.g. Tableau, Micro-strategy, SPSS, PowerBI • Demonstrated understanding of research and ability to develop methodologies in data mining and other innovative statistical/mathematical approaches. • Ability to collaborate with team members and business partners to define, develop, and deliver analytics that meet the needs of the business to manage routine operations, identify tactical decisions, and inform strategic direction. • Ability to present complex data, analysis or findings to teams in a way that is clear and understandable and supports the overall business decisions and program efforts. • Demonstrated experience developing interactive user interfaces for data exploration, self-service analytics, and visual storytelling. • Broad experience synthesizing and analyzing different types of datasets (e.g. demographics, workflow, financial, healthcare, etc.) • Ability to work independently, managing deliverable timelines and clients. • Ability to develop and produce accurate, error free final deliverables and to participate in and support a peer review culture. • Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired Additional Minimum Requirements for Analyst II • Experience with statistical modelling of results to drive enhanced decision-making. • Advanced skills in data extraction and manipulation. Additional Minimum Requirements for Senior Analyst • Experience leading work teams both internal to the department and comprised of multi-disciplinary staff. • Expert in data extraction design and manipulation, coaching junior level analysts in best practices. Normally to be proficient in the competencies listed above: • Business Intelligence Analyst I would have a B/A degree in Statistics, Mathematics, Computer Science, Information Technology, or Economics or related field and 3+ years of related work experience in equivalent combination of education and experience. • Business Intelligence Analyst II would have a B/A degree in Statistics, Mathematics, Computer Science, Information Technology, or Economics or related field and 5+ years of related work experience or equivalent combination of education and experience. Master's preferred. • Business Intelligence Analyst Senior would have a Master's degree in Statistics, Mathematics, Computer Science, Information Technology, or Economics or related field and 8+ years of related work experience or equivalent combination of education and experience. General Functions and Outcomes • Works cross functionally to understand business objectives, and provide analyses on routine and ad hoc projects that are directly relatable to business stakeholders. • Designs and executes analytics projects (conceptualization, method, data sourcing, analysis structure, and report/data visualization). • Ensures the timely delivery of accurate project reporting and analyses. • Provides insights to internal business partners on tracking deliverables and ad hoc analysis projects which leverage insights from many sources within Healthplan Operations, • Performs analyses that move beyond an explanation of 'what happened' to 'why it happened' and 'what should be done'. The successful analyst turns data observations into insights, insights into recommended actions, and ultimately developing strategy and site optimization. • Provide reporting to meet stakeholder agreements. • Creates, manages and drives analyses, KPI definition/measurement and analytics in support of corporate initiatives. • Collaborates with team members to define goals and KPI's and identifies the best way to track metrics within Healthplan Operations to assess success of new and existing projects and initiatives in order to shape the strategy. • Collaborates with various internal and external teams to identify and prioritize recommendations based on insights uncovered from data analysis. • Collaborates with team members to develop analytical and statistical methods, best practices and systemic processes that enable standardization and automation of tracking and reporting and client self-service for routine reports. • Drive to deliver sustainable, impactful data and reporting elements while building strong business partnerships to further analytics, efficiency gains, and strategic initiatives. Additional General Functions & Outcomes for Analyst II • Builds models and deliver insights that are meaningful, actionable, and promotes understanding of business process impacts on member experience and sentiment. • Able to provide recommendations to client on appropriate methodology. • Provide guidance to level I analysts. • Provides work team leadership for cross functional projects. • Provides review of data sourcing and manipulation strategy, analytical methods, and computational integrity. Additional General Functions & Outcomes for Senior Analyst • Provide mentoring for developing Business Intelligence Analysts, assisting in project design, method selection and review of analyses and quality. • Able to work with clients and/or senior leadership to make recommendations which allow clients and/or leadership to gain greater understanding regarding impacts of features/ functionality. • Able to guide company wide data strategy including recommendations for enhanced data capture and how to leverage data and analytics for greater impact to company. If you have an interest in the Senior Business Intelligence Analyst role, please reply with a copy of your resume and let me know your availability for a quick discussion! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance