Senior Data Analyst

We are seeking an experienced Data Analytics & Operations Specialist to support a fast-paced data operations environment. This role combines hands-on operational support with process documentation and improvement, helping ensure smooth daily performance while identifying opportunities to enhance efficiency, quality, and risk management. Key Responsibilities Operational Support • Support product onboarding, client setup, and program changes across test and production environments • Maintain and update static data for customer and program configurations • Support reporting processes, including data feeds and delivery schedules • Perform data quality checks and ensure accuracy across systems • Investigate and resolve data-related issues with internal teams and stakeholders • Manage incidents and change requests using tools such as Jira or similar • Monitor ETL processes to ensure timely and accurate data processing • Support production changes, including data fixes and issue resolution Process Improvement • Document end-to-end processes and workflows • Identify risks, control gaps, and inefficiencies • Recommend practical improvements, including automation and standardisation • Help improve scalability, quality, and operational resilience Deliverables • Clear documentation of data operations processes • Identification of automation opportunities • Risk and control documentation with defined ownership • A prioritised list of improvement recommendations Skills & Experience • Strong experience with SQL, databases, and ETL processes • Experience with reporting tools such as Power BI, Databricks, OBIEE, or similar • Background in data validation, quality control, and data cleansing • Ability to work in a fast-paced environment with high attention to detail • Strong communication and stakeholder management skills Circa £500 per day outside IR35 Hybrid - Cambridgeshire