Senior Data & Insights Manager

We are looking for a Senior Data & Insights Manager to join our London office. This is a great opportunity for an inquisitive and innovative individual to work in a hands-on capacity within our data & analytics team. We’re looking for T-shaped individuals; while you’ll have a natural home on our largest eCommerce client, the role provides the flexibility to bring your analytics capabilities to a range of other projects & programmes over the year. Key Projects Include • eCommerce & website optimisation for one of our largest clients, responsible for delivery of insights leading to website and platform innovations, alongside real-time campaign optimisations: I.Support our client with campaign and insight reporting throughout the year, identifying eCommerce optimisations & efficiencies. II.Leverage a range of data tools (Adobe Analytics, ContentSquare) alongside broader eCommerce signals datasets, to identify broader platform & customer improvements. • Assorted client projects throughout the remainder of the year, such as Programme or Campaign Analysis, Media Mix Modelling & Regression Analysis, or BI & Dashboard production. This role is designed for someone who enjoys working across a range of different projects & challenges, & relishes the chance to own their projects from scoping & client engagement, conducting their own data analysis, through to storytelling & presentation. Capability • Strong analytical skills, and interest in analysis of a range of different data types (including as eCommerce, customer, transactional, brand, research and social). • Previous exposure to digital ecommerce tools (Adobe Analytics & ContentSquare), and working knowledge of tag auditing and tracking within eCommerce platforms. • Ability to clean and process complex datasets of different data types to identify valuable or prominent trends, focusing on digital & website engagements, reviewing sales & transaction data, and extending to sentiment and text analysis. • Strong Microsoft Excel & MSOffice skills, able to leverage tools to automate the production of key project deliverables. • Prior exposure with relevant analytics technology (eg, Tableau, MS Power BI), languages (SQL, R, Python), or other digitally orientated tools (Brandwatch, Pulsar, Talkwalker, GWI) Character • Someone with an interest and passion for data-driven marketing, customer experience, digital and consumer behaviours, and drive the development of both their data and strategic skills. • Someone who can develop positive lines of communicate with internal team members and stakeholders, creating efficient processes & demonstrate the ability to communicate complex problems to all levels of stakeholders. • Strong presentation skills, with the ability to consolidate analytics outputs into clear, contextual recommendations for consumption by a range of stakeholders. • Excited to learn new skills & technologies, actively keeping up with trends across data & technology landscape, and continually pushing for and owning personal development.