Senior Genesys Developer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Senior Genesys Developer with 5-9 years of experience in multichannel self-service IVR and OmniChannel Routing on Genesys Cloud CX. Requires Genesys Cloud CX certification, expertise in third-party integrations, and strong knowledge of speech recognition vendors. Remote work.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
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🗓️ - Date discovered
September 24, 2025
🕒 - Project duration
Unknown
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🏝️ - Location type
Remote
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📄 - Contract type
Unknown
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🔒 - Security clearance
Unknown
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📍 - Location detailed
Malvern, PA
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🧠 - Skills detailed
#AWS Lambda #AI (Artificial Intelligence) #Lambda (AWS Lambda) #API (Application Programming Interface) #Workday #AWS (Amazon Web Services) #HBase #Cloud
Role description
JOB DESCRIPTION:
Minimum 5 to 9 years of application development experience implementing multichannel selfserviceIVR and OmniChannel Orchestration Routing on Genesys Cloud CX
Functional and hands on experience on development on Voice and NonVoice ChatSMS Email Bot etc applications solutioning using Genesys Cloud CX Architect
Experience in implementing third party integration like AWS Lambda Lex Polly Workday and CRMDynamics etc
The ideal candidate will possess a strong and wellestablished record of accomplishment in delivering customer interaction solutions across various interaction channels IVR web MessageChat SMS social media Genesy Agent Copilot and Genesys AI features
Thorough understanding of Genesys Framework Integration with internal and external components
Delivery credentials for Self Service and Analytics solutions enabled with speechbased interfaces and dynamic menu based on customer treatment strategies
Deep knowledge of multiple Self Service and speech recognition vendors offerings strengths and weaknesses including handson experience with products from leading vendors such as Amazon Genesys and Nuance
Knowledge of WFM Reporting and Analytics using Genesys developer API
Experience in a single complex development environment or across multiple platforms
Candidate must be a Genesys Cloud CX certified professional in one or more focused solution area Inbound Outbound multichannel Recording Reporting etc
Ability to work effectively in a remote virtual and global environment
JOB DESCRIPTION:
Minimum 5 to 9 years of application development experience implementing multichannel selfserviceIVR and OmniChannel Orchestration Routing on Genesys Cloud CX
Functional and hands on experience on development on Voice and NonVoice ChatSMS Email Bot etc applications solutioning using Genesys Cloud CX Architect
Experience in implementing third party integration like AWS Lambda Lex Polly Workday and CRMDynamics etc
The ideal candidate will possess a strong and wellestablished record of accomplishment in delivering customer interaction solutions across various interaction channels IVR web MessageChat SMS social media Genesy Agent Copilot and Genesys AI features
Thorough understanding of Genesys Framework Integration with internal and external components
Delivery credentials for Self Service and Analytics solutions enabled with speechbased interfaces and dynamic menu based on customer treatment strategies
Deep knowledge of multiple Self Service and speech recognition vendors offerings strengths and weaknesses including handson experience with products from leading vendors such as Amazon Genesys and Nuance
Knowledge of WFM Reporting and Analytics using Genesys developer API
Experience in a single complex development environment or across multiple platforms
Candidate must be a Genesys Cloud CX certified professional in one or more focused solution area Inbound Outbound multichannel Recording Reporting etc
Ability to work effectively in a remote virtual and global environment
