Senior Genesys Developer

Job Title: Programmer Analyst 6 – Senior Genesys Developer Location: Lansing, MI (Hybrid – 2 days onsite per week) Duration: 1 Year (with possible extension) Job ID: 148821 Job Description: We are seeking a highly skilled Senior Genesys Developer (Programmer Analyst 6) to join our team. The ideal candidate will have strong experience in Genesys administration, development, and integration, with a solid background in Java, JavaScript, and Oracle Database. This role will involve designing, building, and maintaining routing strategies, APIs, and Workspace customizations within the Genesys environment. Top Skills & Years of Experience Required: • Genesys Administration / IWD Support: 3–5+ years of hands-on experience supporting and maintaining Genesys environments. • Java Development: 3–5+ years of experience building and maintaining routing strategies, APIs, and integration components in a Genesys environment. • JavaScript Development: 3–5+ years of experience with web services, APIs, and Genesys Workspace customizations. • Oracle Database: 3–5+ years of experience writing SQL queries, stored procedures, and analyzing configuration/reporting data from Genesys databases. Key Responsibilities: • Design, develop, and maintain Genesys routing strategies, APIs, and integrations. • Provide Genesys administration and IWD support. • Customize Genesys Workspace using JavaScript. • Write and optimize SQL queries and stored procedures for configuration and reporting. • Work with cross-functional teams to support solution design, troubleshooting, and deployments. Work Arrangement: • Hybrid position: 2 days onsite per week in Lansing, MI. • Must be available for onsite interviews if required. If interested, please share your resume with us at anjali@trilyonservices.com