Senior Information Technology Business Analyst

Summary: Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, Required / Desired Skills • IT Business Analyst Experience. • Experience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpoints • Experience in software development methodologies, like Agile, Scrum and Waterfall • Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements • Experience creating clear, concise, and comprehensive data flow diagrams • Identifying and gathering business and functional requirements for complex software solutions • Experience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needs • Experience working with Lucidchart to create process flows, screen designs and user story maps • Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System • Ability to travel 10% to meet with stakeholders and gather requirements.