Senior Information Technology Business Analyst

Apply now: Sr. IT Business Analyst, location is Hybrid. The start date is ASAP for this 12-month contract position. Job Title: Sr. IT Business Analyst Location-Type: Hybrid (3 days onsite in Boston, MA) Start Date Is: ASAP Duration: 12 months (contract) Compensation Range: $69-$83/hr Job Description: Lead the analysis, design, and integration of enterprise IT systems, aligning technical solutions with business needs across capital projects and infrastructure. Day-to-Day Responsibilities: • Gather and document business, functional, and technical requirements • Analyze systems, infrastructure, and workflows for improvement opportunities • Translate needs into user stories, use cases, and technical specifications • Lead system integration efforts involving APIs, middleware, and data exchanges • Collaborate with infrastructure, security, and architecture teams • Facilitate design sessions and document systems/process diagrams • Support QA/UAT with test case development and end-to-end validation • Participate in vendor evaluations and system implementation planning • Monitor post-launch performance and continuous improvement efforts • Mentor junior analysts and support standardization of BA tools and frameworks Requirements: Must-Haves: • Bachelor's degree in Information Systems, Computer Science, Business, or related • 5+ years as an IT Business Analyst in enterprise environments • Experience with API integrations and system interoperability • Knowledge of IT infrastructure: networks, servers, cloud, and security • Skilled in JIRA, Confluence, Visio, Lucidchart, and MS Office • Strong analytical, documentation, and stakeholder communication skills Nice-to-Haves: • Master's degree or MBA • Certifications: CBAP, PMI-PBA, ITIL, TOGAF • Experience with platforms like ServiceNow, Workday, Salesforce, SAP • Familiarity with SQL, Power BI, or Tableau • Exposure to Azure, AWS, or DevOps methodologies Benefits: • This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility