Senior Legal Operations Associate - Technology & Data Analyst (Ironclad & EBilling)

Legal.io is working with a leading fintech organization that is looking to engage an experienced legal operations associate full-time (40 hours per week) on a contract-basis for an initial 6 month term. Engagement Details: • Technology: Ironclad, LegalTracker (or equivalent e-billing software), LawVu (or equiv. matter management software), OneTrust, Jira • Hours: 40 hours per week • Duration: 6 months with strong potential to extend/convert • Pay: $55 - $75 / hour ($110,000 - $150,000 annualized) • Benefits: Health, Dental, Vision, 401k Role and Qualifications: • This position will play a crucial role in optimizing legal workflows through the effective use of technology, automation, and analytics. • In this role, you will administer and enhance the legal technology platforms, produce insightful reporting, and champion cross-functional alignment that enables scalable, data-driven legal support. • Working closely with Legal Operations management, IT, vendors, attorneys, and professional staff, you’ll identify process pain points, develop technology-driven solutions, and drive efficiencies across the Legal department. Where You Can Make an Impact: • Transform Legal Processes: Analyze existing legal workflows to identify inefficiencies and recommend innovative, technology-based solutions. • Drive Automation: Leverage AI tools and other technologies to automate manual processes and improve productivity. • Centralize Tech Management: Administer, configure, and troubleshoot core legal tech platforms, including Ironclad, LawVu, OneTrust, Brightflag, and JIRA, ensuring reliability, scalability, and user satisfaction. • Deliver Actionable Analytics: Build dashboards and reports that provide visibility into key legal performance indicators (KPIs), technology adoption, and outside counsel performance, enabling data-driven decision-making. • Enhance Collaboration: Partner with cross-functional teams (e.g., IT, Finance) to align legal technology initiatives with business goals and ensure seamless data flow. • Support Knowledge Management: Optimize document management systems and knowledge-sharing tools to increase accessibility and efficiency. What You’ll Do • Administer & Optimize Platforms: Own the configuration, maintenance, security, and roadmap for Ironclad (CLM), LawVu (matter management), Brightflag (e-billing), OneTrust (GRC), JIRA, and related tools, ensuring smooth operation and high adoption. • Build & Maintain Reporting: Design and maintain dashboards that track KPIs, tech adoption metrics, outside counsel spend, accruals, and budget forecasts; deliver regular insights to Legal leadership. • Manage Outside Counsel & Vendors: Support day-to-day e-billing administration, vendor onboarding, outside counsel management, and related reporting to ensure value, compliance, and performance. • Lead Technology Implementations: Evaluate new tools, build business cases, manage vendor relationships, and drive end-to-end implementation projects on time and within budget. • Enable & Train Stakeholders: Develop and deliver training, documentation, and self-service resources that empower attorneys and staff to leverage legal tech effectively. • Project & Change Management: Create project plans, manage resources, mitigate risks, and ensure successful change adoption across the department. • Continuous Improvement: Stay current on legal tech and AI trends, assess applicability, and pilot innovative solutions Required Qualifications: • Bachelor’s degree and 5 years of experience in a law firm, corporate legal IT department, or Legal Services provider in a legal operations capacity OR 9 years of experience without a degree. • Demonstrated experience administering legal operations software and knowledge-management tools • Hands-on configuration and support experience with at least two of the following: Ironclad, LawVu, OneTrust, Brightflag, JIRA, or similar CLM/e-billing/GRC platforms. • Proven ability to collaborate effectively with internal and external stakeholders to identify and implement technology solutions. • Strong organizational skills with the ability to manage multiple priorities and deliver results. • Clear and concise interpersonal, verbal, and written communication skills.