Senior Manager, Claims AI & Data Architect, Insurance, Technology & Transformation

Basic information Location London, Manchester Business Line Technology & Transformation Job Type Permanent / FTC Date published 21-Sep-2025 Req # 20725 Job description Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious AI & Data Projects in Insurance? We are looking for motivated, curious, team-orientated individuals to join our market-leading Insurance team, leveraging their domain knowledge to drive our insurance clients’ growth and modernisation ambitions. At Deloitte, you will have access to unparalleled training and development opportunities, as well as the chance to work alongside some of the brightest minds in the industry. With a focus on next-generation technology-enabled projects, you will be at the forefront of innovation and have the chance to make a real impact. Join us and be part of a dynamic, collaborative, and supportive team that is dedicated to delivering exceptional results. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and technology and transformation services across tax, legal, business, technology and corporate finance, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking highly experienced and accomplished Insurance Functional Solution / Data Architects, with domain expertise in Claims. Data is the key enabler for the insurance industry, across a range of business functions. Without a solid data foundation, clients struggle to achieve their vision for a data-powered future, including implementing advanced analytics, machine learning, and artificial intelligence. Our team delivers transformational AI and data solutions that benefit our clients, their customers and regulators. A well-designed data solution architecture sits at the core of our clients’ strategy to enable the effective deployment of advanced analytics and AI models to gain competitive advantage in their respective sub-sector (inc. Life, GI, London Market and Reinsurance) and deliver better products and services to their customers. Our Data & AI Architecture team specialises in ‘designing for data’: how to source it, how to store it, how to structure it, how to transform it, and how to consume it for wide variety of data-centric functionality, including data APIs, data monetisation, Gen AI, machine learning, management information and reporting. As a Senior Manager, you will play a critical role in designing, developing, and implementing the end-to-end data journey for our diverse portfolio of clients’ claims functions. You will work closely with senior stakeholders, translating business vision and requirements into robust and scalable data and technology solutions. Your role We are seeking experienced Functional Data Architects to collaborate with clients and internal Deloitte teams, designing and implementing data solutions that drive significant business outcomes. You will play a key role in delivering large, complex data initiatives within a fast-paced environment in the insurance industry, with particular focus and expertise in claims functions. In this role, you will be expected to: Lead the definition and design of end-to-end functional and solution architectures that articulate what capabilities are required to support data and analytics activities. Help market-leading clients understand how they can use data and leverage cutting edge technologies to address challenges, ambitions, and objectives. Work closely with executive-level client stakeholders and cross functional project teams (e.g., business analysts, data engineers, architects, testers) to understand business vision and requirements, translate them into technical specifications, and ensure successful project delivery. Lead the creation of strategic roadmaps for Data & AI capabilities required to generate insights from Insurance claims data assets. Provide thought leadership and contribute to the development of innovative claims solutions, sharing your expertise and best practices with clients and colleagues. Lead effective, enthused and diverse teams within an inclusive team culture where people are recognised for their contribution. Contribute to client project delivery by owning one or more workstream(s). Mentor junior team members, fostering their professional development and contributing to a positive team environment. Contribute to the development of proposals for new business opportunities, showcasing your expertise and understanding of client needs. Stay abreast of industry trends and vendor landscape through continuous learning and adapt to the ever-evolving landscape of data technologies and methodologies, as well as building relationships and solution understanding with leading claims solution vendors. Connect to your skills and professional experience Essential Strong business acumen in Insurance industry with in-depth expertise in claims and the ability to translate business requirements into technical solutions. Proven ability to build and maintain strong client relationships, and experience in developing and delivering presentations to senior stakeholders. Experience managing and mentoring teams, providing dynamic day-to-day leadership that nurtures and develops junior talent, fostering a collaborative and high-performing work environment. Good understanding of functional data architecture designs, including elements such as data modelling, data management, data quality, master data management, reference data, reporting and visualisation and AI Experience working with peers and senior enterprise solution/data architecture function to develop data architecture blueprints and presenting architecture designs to a variety of stakeholders (incl. Technical Design Authorities or Architecture Boards) Experience in conducting architectural evaluation, design and analysis of enterprise-wide systems including on-premise and cloud-based solutions, as well as conducting product selection or build vs buy recommendations Experience in engaging with both Business and IT stakeholders to document business outcomes and objectives for large-scale solutions and programmes Experience of leading multi-disciplinary teams in fast-paced project environments and demonstrate personal resilience Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues “The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors.” - Sophia, Technology & Transformation “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation Our hybrid working policy You’ll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers