Details Reference number 410567 Salary £52,250 GBP Job grade Other Contract type Fixed term Length of employment 18 Type of role Information Technology Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Remote working (anywhere in the UK) About the job Job summary Home-based with occasional office attendance If you possess strong data analysis skills, Power BI experience and the proven ability to identify performance trends and insights, this role will enable you to make a difference for millions of social housing tenants. The Housing Ombudsman Service provides independent, impartial and fair dispute resolution for nearly 5 million households in England. As a Senior Performance Data Analyst, you will be part of the Performance and Business Information Team whose purpose is improving the Housing Ombudsman’s data capabilities through the implementation of innovative customer-centric reporting and forecasting solutions building a data-driven culture. Job description Key responsibilities include: Carrying out advanced analysis of datasets for a range of business purposes; Identifying trends and making recommendations by evaluating the success of business’s initiatives through analysis; Generating and sharing forecasting insights through exploratory data analysis for casework projections; Developing and managing data collection systems, automating repeatable and quality assured report/dashboards; and Conducting requirement analysis, translating business priorities into intuitive reports/dashboards for data insights to support business needs. Person specification Essential requirements for the role include: Extensive Power BI experience, including data modelling, Power Query and DAX. Experience of gathering requirements, implementing data flows and building a comprehensive data platform. Ability to identify and share performance trends, opportunities and issues, providing the business with greater visibility and valuable insights. In addition to your technical, problem-solving and critical-thinking skills, your ability to build strong relationships with technical and non-technical colleagues alike will be key. As well as the salary stated, we also offer a range of other benefits including a commitment to a healthy work / life balance. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension Things you need to know Selection process details For further details, please click apply and download the information pack. It’s an exciting time to join us and to contribute your skills to making a difference for millions of households. CLOSING DATE: 23.59 on Friday 13th June 2025 PLEASE NOTE: Following unprecedented interest in our vacancies, we reserve the right to bring forward the closing date (close it early). We will close this campaign if / when we receive 120 applications. We therefore strongly recommend applying as soon as possible. We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy . Apply and further information The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Jonathan McIntyre - CJA Recruitment Email : cja@cjagroup.com Recruitment team Email : cja@cjagroup.com