Senior Planning & Insights Analyst (12-Month Fixed-Term Contract)

Senior Planning & Insights Analyst (12-Month Fixed-Term Contract) 📍 Livingston or Dunfermline, UK (Hybrid) About the role This role focuses on delivering scenario planning, performance insights, and impact assessments to support both operational and strategic decision-making. You will play a key role in driving simplification, automation, and continuous improvement across planning and reporting processes. Key responsibilities • Lead scenario planning initiatives in collaboration with planning teams and stakeholders to support strategic decision-making • Deliver accurate, omni-channel insights to enable data-driven decisions across the business • Produce detailed analytical outputs, including ad-hoc analysis and supply vs. demand planning • Build strong relationships between planning and operational teams to ensure alignment and clear communication • Collaborate cross-functionally to share best practices and drive continuous improvement • Analyse data to identify trends, pain points, and opportunities across customer and operational journeys • Translate complex data into clear, compelling insights that influence business decisions • Support the automation and simplification of reporting processes Your profile • Proven experience in building planning models and forecasts • Strong understanding of planning methodologies and key business drivers • Highly analytical with a structured, data-driven approach to problem-solving • Proactive and self-motivated, with strong ownership of deliverables • Creative and solutions-oriented, with a focus on process improvement • Able to perform effectively in fast-paced, dynamic environments • Experience with planning tools and systems, with the ability to quickly learn new technologies • Strong stakeholder management and collaboration skills Team & environment You will be part of a fast-paced, customer-focused environment where both frontline and support teams work together to deliver exceptional customer experiences. The role offers variety, impact, and the opportunity to influence both customer and operational outcomes. Working model • Hybrid working model combining office and remote work • Office locations: Livingston or Dunfermline Additional information • Flexible working options available • Inclusive and diverse working environment • Background checks may be required as part of the hiring process