Senior Salesforce Configuration Specialist

At Staffworxs, we don’t just connect talent — we power transformation. Headquartered in Frisco, TX, with teams in Bengaluru and Hyderabad, we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the world’s top brands, who continue to retain us as their trusted partner. If you’re ready to make an impact, you’re in the right place. Job Title: Senior Salesforce Configuration specialist Location: Remote Duration: Long term Contract This role will focus on the following objectives: • Act as a trusted partner to the business for Salesforce-related needs • Translate business requirements into Salesforce configuration solutions • Ensure high-quality data, usability, and compliance within Salesforce • Provide ongoing support to end users and drive adoption of the platform RESPONSIBILITIES • Partner directly with business stakeholders to gather, analyze, and document Salesforce requirements • Translate business needs into Salesforce configuration solutions, including: • Objects, fields, page layouts, and record types • Flows, workflow rules, validation rules, and approval processes • Profiles, permission sets, and role hierarchy configuration • Configure Salesforce Financial Services Cloud features to support business processes • Perform impact analysis for requested changes and recommend best-practice configuration approaches • Execute functional testing of configured solutions and support UAT with business users • Support end users by troubleshooting issues, answering questions, and providing guidance on Salesforce usage • Maintain system documentation, configuration standards, and release notes • Support data quality initiatives, including data validation and cleanup efforts • Participate in release planning and deploy configuration changes following established governance and change management processes • Collaborate with technical teams when requirements exceed configuration and require custom development QUALIFICATIONS • 10+ years of experience working with Salesforce in a configuration-focused role (Administrator, Business Analyst, or Functional Consultant) • Experience with Service Cloud or supporting an Operations function within a business (preferred) • Strong experience gathering requirements directly from business stakeholders • Hands-on experience configuring Salesforce without heavy reliance on custom code • Solid understanding of Salesforce security and access controls (profiles, permission sets, sharing) • Demonstrated ability to work directly with end users to provide support, training, and drive adoption in a production Salesforce environment • Familiarity with Salesforce Financial Services Cloud is preferred • Strong understanding of Salesforce data model concepts • Experience working in Agile delivery models • Excellent communication, documentation, and stakeholder management skills • Strong problem-solving mindset with a focus on usability and business outcomes • Ability to manage multiple priorities in a fast-paced environment Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.