Shared Service Centre Data Analyst

Level: 6 Pay Governance principles will be applied to the salary for this role, further information regarding Pay Governance can be found here Pay Governance Contract Type: Full Time - Fixed Term Contract Information Contact: Laura Reeves Security Level Required: BPSS If the role you are applying for requires a higher level of clearance than you currently hold meaningful checks will need to be undertaken to achieve the level required for this role. The Role To support & assist the team in creating and improving management information using metrics, dashboards, and reporting. Formatting and presenting the data securely in a relevant way. Using basic methods; to communicate outcomes appropriate to the audience. Core Accountabilities • Working to establish, develop, and maintain high quality reports, dashboards and compelling visualisations of SSC performance, continually seeking new ways in which we can effectively translate data to communicate insights to our internal stakeholders. • Using statistical methods to validate assumptions and support evidence-based decision-making. • Support by preparing, producing, and distributing complete, accurate and timely reports to meet internal and external stakeholder requirements. • Collaborating with SSC stakeholders and management to formulate hypotheses and questions aligned with business goals, service level agreements and KPI’s. • Integrate PowerApps with external systems, such as SharePoint, Dynamics 365, Azure SQL Database. • Automate business processes using Power Automate (Flow) to streamline workflows and enhance productivity. • Support with the creation of insightful and interactive Power BI reports and dashboards that present complex data clearly and actionably for stakeholders at all levels. • Creating and maintaining SharePoint online sites, processes and flows. • Following the data quality standards and processes to improve the accuracy, completeness, and consistency of data. • Ensure that data is captured, structured, and stored appropriately so that it is easy to interrogate for reporting purposes. About You Minimum essential requirements for the role: • Analytical & Problem-Solving Skills: Strong analytical skills with the ability to derive meaningful insights from data. • Technical Proficiency: Strong expertise in Power platform to inc PowerBI, Power Apps and Power Automate. SQL knowledge or qualification is desirable. • Data Visualisation Expertise: Ability to create data visualisations that effectively communicate insights to both technical and non-technical stakeholders. • Attention to Detail: Strong attention to detail, ensuring accuracy and reliability in all analyses and reports. • Business Acumen: Understanding of business operations and the ability to translate data insights into actionable recommendations. • Communication Skills: Good written and verbal communication skills, with the ability to present complex information clearly. • Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively. • Collaboration: Ability to work collaboratively in cross-functional teams within a tribe structure and build strong relationships with stakeholders. • Tools & Platforms: Experience with data analysis and visualisation tools such Power platform including PowerBI, Power Apps, Power Automate, D365, CRM, SQL Inclusivity We are proud to be an equal opportunity employer and celebrate our diversity ensuring all are backgrounds included here at the CAA. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. Working With Us We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. Our Values Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please visit the CAA Values channel in Teams. Additional Information The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to declare any interests that may be become relevant owing to the role change. Closing Date: Friday 29th August Interview Dates: TBC Early September Job Segment: Data Analyst, Database, Developer, Sharepoint, SQL, Data, Technology