SharePoint O365 Online Developer/Admin - Fully Onsite - Only W2 Required

Purpose / Background The South Carolina Department of Public Safety (SCDPS) seeks a qualified contractor to design, develop, and deploy a secure, user-friendly Microsoft SharePoint Employee Resource Hub within the Microsoft 365 environment managed by the SC Department of Administration to serve as the agency’s intranet. This internal-only platform will serve as the centralized digital workplace for SCDPS employees, streamlining communication, collaboration, and access to critical departmental resources and updates. SCDPS encompasses multiple law enforcement and administrative divisions, including: • South Carolina Highway Patrol (SCHP) • State Transport Police (STP) • Bureau of Protective Services (BPS) • Office of Highway Safety and Justice Programs (OHSJP) • South Carolina Law Enforcement Officers Hall of Fame • Support Divisions: Finance, Human Resources, Information Technology, Public Affairs, Support Services The Employee Resource Hub will unify these divisions, and our civilian staff, under one secure digital platform to enhance information sharing, improve workflow efficiency, and strengthen employee engagement. 1. Objectives • Develop a centralized Employee Resource Hub that provides all SCDPS personnel with quick, organized access to internal resources, including forms, memos, agency news and events, promotional materials, and other resources. • Modernize and consolidate internal communications into a cohesive SharePoint Online environment. • Ensure compliance with state cybersecurity, accessibility, and records management standards. • Deliver a scalable, sustainable intranet solution with administrative training for long-term internal management. • Coordinate with Department of Administration to build solution within their M365 shared service 3.3 Security, Governance & Compliance • Configure Azure AD authentication and single sign-on. • Ensure alignment with SCDPS and State cybersecurity standards. • Implement data retention policies and audit logging. • Maintain compliance with accessibility and records retention requirements. 3.4 Testing & Quality Assurance • Conduct functional, usability, and security testing. • Facilitate user acceptance testing (UAT) with representatives from each division. • Document and resolve all defects prior to approval. 3.5 Training & Documentation • Provide comprehensive training for site administrators and content contributors. 3.6 Deployment & Post-Launch Support • Deploy the approved Employee Resource Hub to production. • Migrate approved content and configure permissions. • Provide post-launch support and issue resolution for the duration of the contract. • Provide additional support after project is completed for on-demand support and response in the event the backend needs fixing. 1. Project Timeline & Milestones • Upon awarding of contract to the contractor, the SCDPS Employee Hub is expected to be released to the agency not to exceed 6 months. 1. Roles & Responsibilities SCDPS Responsibilities: • Office of Information Technology (OIT) Responsibilities: • Appoint an OIT Project Manager to lead this project. • Approve deliverables and sign off at each project milestone. • Manage the SharePoint contractor position • Lead the security and infrastructure requirements in coordination with DTO. • Conduct technical testing of SharePoint solution • Implement change control process composed of Managers and Subject Matter experts to manage changes to the project • Conduct stakeholder interviews in partnership with the Office of Public Affairs with representatives from each division and administrative office for feedback. • Evaluate current content repositories (file shares, shared drives, email systems) to identify migration priorities. • Office of Public Affairs Responsibilities: • Project sponsor of this project • Develop the project requirements for the SharePoint solution • Develops and provides access to branding materials and style guidelines • Conduct functional testing of the SharePoint solution. • Provide final review and approval before SharePoint changes are moved to production. • Communicate with stakeholders to align expectations and address concerns. • Ensures project decisions follow organizational policies and frameworks • Approves recommendations, major changes, key deliverables, and project closure or termination. Contractor Responsibilities: • Develop a site map and information architecture tailored to the Employee Resource Hub concept. • Collaborate with stakeholders to understand business needs and translate them into technical SharePoint solutions. • Designs, develops, and customizes SharePoint workflows, sites, pages, and applications to meet project requirements. • Provides ongoing support, monitoring, troubleshooting, and maintenance to ensure system stability and performance. • Implements and maintains security settings to protect sensitive data and ensure compliance with State and Federal policies. • Manage overall project execution, timeline, and communication. • Creates detailed technical documentation for solutions built, processes implemented, and user guides for training purposes. • Provides training to end-users or IT teams, ensuring effective use of SharePoint features and system adoption. • Implement SharePoint solution per the requirements Required Skillset: - 5+ years of experience designing, developing, and maintaining SharePoint Online Sites 3+ years of experience with Teams or SharePoint administration within O365 3+ years of experience with Entra and AD 5+ years of experience of HTML and CSS within SharePoint Online. Preferred Skillset: - Experience with UI/UX within SharePoint Previous experience developing SharePoint sites within the Department of Administration shared services for SC state agencies