SQA Field Technician

Job Title: Software Quality Assurance Field Technician Pay Rate: $35.00-40.44/hr (W2-contract) Location: Atlanta, GA 30313 (Onsite) Traveling will be required to metro Atlanta. 25% monthly (expenses are reimbursed) Description: Looking for passionate and experienced technicians to help the continue to be a best in class offering to our customers and consumers. Open the door of a beverage dispenser and you’ll find the latest cloud, web, IoT and embedded technologies directing an orchestra of motors, sensors, and precision pumps to create a virtually unlimited selection of beverages. If you’re inquisitive, ambitious, and excited by REST endpoints that open doors, run compressors and pump fluids then this may be the job for you! Minimum Qualifications: • Computer Science degree or equivalent engineering degree with three years of industry experience • Excellent knowledge of software development lifecycle, testing methodologies, and testing tools • Ability to triage problems, prioritize accordingly, and propose resolutions • Ability to work independently, raise issues and take corrective action • Detail oriented, analytical, and creative thinker with passion for quality processes • Fluent in software QA metrics, operations, and statistics • Strong interpersonal communication skills Highly Preferred Qualifications: • Field-experience troubleshooting issues and communicating with clients and customers • Ability to design and execute issue reproduction scenarios • Strong working knowledge of Linux, shell scripting, and unix command line tools • Strong working knowledge of Java and, at least, one other software language • Ability to use backend communication protocols such as APIs and web services • Knowledge of version control systems such as GIT or similar tools • Experience working in a mixed software and hardware environment Responsibilities: As a Software QA Field Technician you will work closely with customers, software development teams, hardware teams, and product owners to investigate and triage issues in the field, reproduce issues in a lab environment, identify defect patterns, and document testing results all to maintain the highest quality of the fleet of dispensers • Partner with customers and operations teams to analyze and evaluate field issues • Analyze logs and stack traces to assist development resources in defect debugging • Work closely with software and hardware development teams to identify root cause of field defects • Provide support on software release testing to understand new dispenser features and functionality • Provide support for innovation projects and engineering prototypes • Grow to be a subject matter expert of the software and dispenser functionality