Technical Analyst - Diagnostic and Operational Technologies

Join our Talent Network — Be considered for upcoming contract or full-time opportunities! Health Data Movers (HDM) is a "Best in KLAS" healthcare technology services firm. We are trusted partners to healthcare organizations, biotechnology companies, and digital health enterprises through our Services – Data Management, Integration, Project Management, and Clinical & Business Applications – we are the smart choice for creating unique solutions that empower patients and providers by unleashing the potential of healthcare data and technology. We are seeking an experienced Technical Analyst – Diagnostic & Operational Technologies. The Technical Analyst provides operational support, troubleshooting, testing, and minor upgrade support for diagnostic imaging and ancillary clinical applications within a healthcare environment. This role supports interoperability and workflow continuity between diagnostic systems and core clinical platforms while partnering closely with Epic Radiant teams. This is primarily an operational support role focused on diagnostic application support, issue resolution, interface troubleshooting, and system optimization. Key Responsibilities • Support and troubleshoot diagnostic imaging and ancillary applications • Perform testing, validation, and minor upgrade/project activities • Monitor and troubleshoot HL7 interfaces and data flow issues • Support DICOM workflows and imaging interoperability • Maintain application configurations, access, templates, and security settings • Troubleshoot operational issues impacting diagnostic workflows and data availability • Support data extracts, loads, mappings, and validation activities • Document system configurations, issues, and resolutions • Provide technical support to clinical and operational users • Collaborate with infrastructure, integration, and Epic Radiant teams Supported Technologies • Visage • DynaCAD • Laurel Bridge • mModal Fluency for Imaging (FFI) • Nuance PowerShare Required Qualifications • Bachelor’s Degree in Computer Science, Information Technology, or related field • 3–5+ years of healthcare technical analyst or application support experience • Experience supporting PACS, RIS, or diagnostic imaging applications • DICOM experience required • Basic to moderate HL7 knowledge • Basic to moderate SQL/database querying experience • Experience troubleshooting interfaces and integrations • Familiarity with HIPAA and healthcare data standards • Strong troubleshooting, communication, and documentation skills Preferred Qualifications • Hyland Acuo VNA experience • Visage experience • Experience supporting imaging interoperability workflows • Experience working alongside Epic Radiant teams Professionalism at All Times • Appearance: Maintain a professional and polished appearance that aligns with company standards and is appropriate for client-facing situations. • Correspondence: Ensure all communication, both internal and external, is clear, respectful, and aligned with the company’s values and tone. • Company Ambassador: Represent the company with integrity in all interactions, whether in person, via email, or over the phone. Be mindful of how your actions and words influence the company’s reputation both in and out of the office. Work Environment and Physical Demands • Home Office Setup: Ensuring you have a suitable and secure workspace equipped with a reliable internet connection and necessary office equipment. Travel Required • Fully Remote Work Authorization Please note that HDM is unable to provide visa sponsorship for this position. Candidates must have legal authorization to work in United States, without the need for employer-sponsored visa or work permits. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement HDM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information. All qualified applicants will receive consideration for employment without regard to these factors.