Technical Analyst - Higher Education

Technical Business Analyst – Higher Education Integrations 100% remote 6 months CDW is seeking a Technical Business Analyst with Higher Education experience to support enterprise integration initiatives between Ellucian Banner, Salesforce Higher Education Cloud, and other campus systems. This is a hands-on role for an analyst who can independently gather requirements, create implementation-ready documentation, and serve as the bridge between business stakeholders and integration engineering teams. Key Responsibilities • Gather and document requirements for data and application integrations. • Create source-to-target mappings, interface specifications, data flow diagrams, and user stories. • Support integrations involving Ellucian Banner and Salesforce Higher Education Cloud. • Partner closely with Integration Engineers throughout design, development, testing, and deployment. • Facilitate stakeholder workshops and requirements sessions. • Develop test scenarios, validate integration results, and assist with defect triage. • Perform impact analysis for system, API, and data changes. Required Experience • Business Analysis experience supporting enterprise integration projects. • Higher Education experience with Ellucian Banner. • Experience working with Salesforce Higher Education Cloud (HEC). • Strong understanding of student, finance, HR, financial aid, and/or accounts receivable data. • Experience creating source-to-target mappings, API/interface specifications, and technical documentation. • Ability to read and validate SQL and/or SOQL queries. • Experience writing user stories and acceptance criteria in Agile environments. Preferred Skills • Informatica iPaaS or enterprise integration platform experience. • Knowledge of batch and real-time integrations. • Experience supporting QA, testing, and data validation activities. • Strong communication skills with both business and technical stakeholders. This role requires a self-sufficient analyst who can contribute immediately, produce developer-ready artifacts, and help drive successful integration delivery within a Higher Education environment.