Technical Business Analyst (Agentic AI & ECommerce) - Fluent French

Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce) Digital Platforms Business Analyst, client facing. Remote working, home based with client workshop facilitation, London & Paris. Leading provider in the retail and consumer products sectors, delivering next-generation Agentic AI and eCommerce solutions to high profile brands. Experience • Fluent French speaker (written and spoken) essential • Familiarity with customer-facing digital platforms, Digital Commerce, AI solutions • Working with consultants and stakeholders in remote workshops to define and capture business requirements and use cases • Conduct client interviews and facilitate workshops to capture functional and non-functional requirements • Advise and consult with stakeholders and share best practice across eCommerce, Agentic AI and digital platform principles • Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics and user stories earmarked for development sprints • Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development • Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms Qualifications • Experience working in a professional consulting environment • Track record as an Agile Business Analyst in a customer facing eCommerce or digital platforms role • Exposure to Agentic AI, conversational AI or AI-driven commerce experiences highly desirable • Experience working with enterprise clients • Solid experience in workshop facilitation and discovery phases. • Experience with leading eCommerce and digital platform technologies (eg commercetools, SAP Commerce Cloud (Hybris), BigCommerce, Salesforce Commerce Cloud) • Omni-channel experience • Experience working in agile development environments. Initially 6 months contract, with some trips to Paris for discovery, otherwise remote / hybrid working.