Technical Business Analyst

Technical Business Analyst Location: Chicago, IL (Hybrid - 3 days a week in the office) Duration: 12+ Months Job Type: C2C\W2 Project description Client is looking for a well-experienced Technical Business Analyst who has worked in a large-scale integration program. This is a Chicago-based onsite position with a long-term opportunity. Also we value Scrum Master experience to facilitate key Agile ceremonies, remove impediments, maintain transparency through metrics, and foster a culture of continuous improvement. This role requires strong collaboration skills to coordinate across teams, time zones, and business functions, ensuring alignment toward common goals. Technical Business Analyst Primary • Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements • Write detailed user stories and acceptance criteria for development and QA teams • Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs • Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights • Support system integration activities, validating data flows and cross-application dependencies • Partner with Product Owners during PI planning sessions and backlog refinement • Translate complex technical data into clear, business-friendly insights and recommendations • Ensure requirements traceability from definition through testing and delivery • Collaborate with architects, developers, and testers to align solutions with business objectives • Leverage AWS environment experience for troubleshooting, monitoring, and solution validation Scrum Master Secondary • Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives) • Remove minor impediments to enable efficient delivery. • Promote transparency and visibility through Agile metrics and dashboards • Encourage collaboration and communication across distributed teams • Support Product Owners with backlog prioritization and refinement • Provide light coaching on Agile practices, fostering a culture of continuous improvement Must have Skills • 6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills • Technical degree or equivalent professional experience • Should have backend services experience, like REST API. • Strong background in analytics, systems development, and dashboard creation • Hands-on experience with Dynatrace, QM, Kibana logs in an AWS environment • Proficiency in JIRA and Agile tools • Knowledge of SAFe and Scrum frameworks • Excellent communication skills for both technical and non-technical stakeholders • Local to Chicago preferred (close collaboration with product owners and PI planning)