Technical SITS Analyst – Higher Education

Location: UK (Remote-first, minimal travel to partner campuses) Contract: Fixed Term Contract Rate: Competitive Start: ASAP (within 8 weeks) Duration: TBC / varied contracts About PACT Solutions We’re a leading digital transformation consultancy for higher education. We help universities modernise systems, integrate data, and enhance the student experience with tech-driven solutions – delivered fast, at scale, and tailored to each partner. The Role We’re looking for a technical analyst with hands-on higher education experience, specifically within SITS, to support projects focused on improving student records, reporting, and data integration. You’ll work closely with product managers, developers, and consultants to deliver high-quality analysis, structure work into manageable packages, and ensure alignment between functional requirements and technical delivery. What You’ll Do • Analyse, validate, and document SITS-related requirements and processes. • Structure requirements into coherent, deliverable work packages. • Assess the impact of vendor releases and updates, identifying where planned work may be streamlined or replaced. • Support prioritisation and planning activities in collaboration with development teams and product owners. • Coordinate workload between partner university teams and PACT consultants to maintain smooth delivery. • Produce clear artefacts such as process maps, documentation, test evidence, and reporting outputs. • Facilitate workshops and discussions to align stakeholders on priorities and outcomes. • Contribute to internal knowledge sharing and continuous improvement. Essential • Practical experience with the SITS student record system. • Strong analytical skills with the ability to translate requirements into structured deliverables. • Experience working with development teams to break down and prioritise work. • Confidence in assessing vendor release notes and updates to evaluate impact on existing requirements. • Excellent communication and facilitation skills, including leading workshops and stakeholder discussions. • Strong organisational skills with attention to detail and ability to manage competing priorities. • Proficiency with MS Office/365 and collaboration tools (Azure DevOps, Jira, Confluence). Desirable • Knowledge of reporting tools such as Power BI. • Awareness of integration approaches, including APIs and event-driven solutions. • Experience in higher education change or transformation projects. Why Join PACT? • Play a key role on projects, delivering meaningful work where your contributions make an impact. • Gain exposure to a variety of projects across multiple universities. • Opportunity to explore permanent positions as they arise. • Competitive contract rate. • Remote-first approach with minimal on-site expectations. • Inclusive team culture, with opportunities to join social events alongside permanent and contract colleagues. For more information on our services, last 12 months growth, and case studies visit our website and check our recent LinkedIn posts. We look forward to reviewing your application.