Technology Business Analyst

About the Role We’re seeking an experienced Technology Business Analyst to support our client in Tallahassee, FL. You’ll play a key role in strengthening WIC program operations, training, and MIS system enhancements as the state modernizes its public health infrastructure. Key Responsibilities Review, update, and improve existing WIC program training materials. Develop new training content (manuals, modules, presentations, and supporting materials). Provide expert guidance on federal and state WIC policies and regulations. Deliver technical assistance to state and local staff; draft communications and policy updates. Serve as a subject matter expert on MIS modifications and enhancements. Conduct user acceptance testing (UAT) and participate in change management meetings. Support modernization of quality assurance protocols and develop staff improvement programs. Ensure compliance with state data security and confidentiality policies. Required Skills 5+ years developing, updating, and analyzing training materials. 5+ years communicating effectively with public health professionals, nutrition staff, clerical staff, and customers. 5+ years evaluating MIS system changes from a policy and user perspective. 5+ years assessing program operations and compliance, with ability to identify areas for improvement. 5+ years working in state, regional, or local WIC agencies (Florida WIC experience strongly preferred). Preferred Qualifications Bachelor’s Degree in Business, Public Health, IT, or related field (or equivalent experience). Experience with State of Florida agencies or public health programs. Familiarity with Agile methods and structured quality assurance practices. Strong problem-solving and process improvement skills. Tools & Systems You’ll Use WIC MIS systems (state and local level) Microsoft Office Suite (Word, Excel, PowerPoint) Policy management and documentation tools Change management and UAT frameworks Work Schedule Monday to Friday, standard business hours (ET). Remote work considered with client approval (onsite Tallahassee office as needed). Occasional after-hours or weekend work may be required based on project priorities. Additional Requirements Must pass a Level 2 Background Check (State & Federal). Must complete data security and confidentiality training upon onboarding. U.S. Citizens or authorized to work in the U.S. (no sponsorship available). Contract Details Contract Type: 1099 Independent Contractor Contractor Pay Rate: $54–60/hour DOE Duration: 9/1/2025 – 6/30/2026 (with possible extension) Location: Tallahassee, FL (Hybrid/Remote eligible) Job Types: Full-time, Contract Pay: $54.00 - $60.00 per hour Application Question(s): Are you ok with 1099 contract (no benefits)? Experience: Do you have 5+ yrs creating/updating training materials?: 5 years (Required) Do you have 5+ yrs communicating with health staff?: 5 years (Preferred) Do you have 5+ yrs evaluating MIS changes & policies?: 5 years (Required) Do you have 5+ yrs assessing ops & compliance issues?: 5 years (Required) Do you have 5+ yrs working in state/regional/local WIC?: 5 years (Required) Location: Tallahassee, FL 32311 (Preferred) Ability to Commute: Tallahassee, FL 32311 (Required) Work Location: In person