Utilty Business Analyst

Utility Business Analyst – Testing Center of Excellence (Hybrid – NYC Only) Location: New York, NY (Hybrid – 2 days onsite required)Type: Contract (Long-Term)Interview: MUST attend onsite interviewDepartment: Testing Center of Excellence (TCoE) Our client, a major New York–based utility organization, is seeking an experienced Utility Business Analyst to support their Testing Center of Excellence. The ideal candidate has strong requirements analysis skills, hands-on utility systems experience, and the ability to partner closely with QA, Operations, IT, and project leadership. Key Responsibilities Lead requirements gathering sessions with business, IT, QA, and operational stakeholders Translate business needs into clear, testable specifications (BRDs, user stories, process flows) Support test planning, coverage, and traceability for TCoE governance Perform impact analysis for change requests and assess risks, dependencies, and testing scope Collaborate with QA during test execution, defect triage, and UAT support Drive alignment across cross-functional teams and ensure requirements meet business objectives Contribute to process optimization, automation opportunities, and quality improvements Support metrics-driven reporting through dashboards and KPI tracking Required Experience 5+ years as a Business Analyst or Systems Analyst in enterprise environments Experience within the utility domain with at least one: Outage Management System (OMS) Oracle Utilities Analytics (OUA) GIS / ArcGIS Advanced Metering Infrastructure (AMI) Customer Care & Billing (CC&B) Work Management (IBM Maximo) Strong background in requirements elicitation, process mapping, workflow documentation Hands-on experience with test management tools (Jira, Azure DevOps, ALM) SQL proficiency and familiarity with regression, functional, and integration testing Experience with Agile and Waterfall methodologies Prior exposure to TCoE or Quality Engineering teams Understanding of utility regulatory compliance (NERC, PSC, FERC) Preferred Certifications IIBA-CBAP IIBA-CCBA PMI-PBA Ideal Candidate Traits Experienced in both business analysis and QA collaboration Strong communicator who can work across business and technical teams Comfortable managing multiple stakeholders and complex requirements Utility-industry background (strongly preferred) Local to NYC and able to attend onsite meetings/interviews Pay: $65.00 - $75.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Health insurance Vision insurance Application Question(s): Are you willing to do an onsite interview in NY? Do you have Utility Domain Expertise? Where are you located? Do you have any of these Certifications: IIBA-CBAP, IIBA-CCBA, PMI-PBA? Work Management Systems you have used? Work Location: Hybrid remote in New York, NY 10005