Veeva Vault Configurator

Why Zensar? We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar, is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar! Zensar is looking for a Veeva Vault Configurator in the United States (%100 Remote). This position is open to contract and offers an excellent opportunity for professional growth. About the Role We are seeking an experienced Veeva Vault Configurator with strong Life Sciences R&D domain knowledge to support the design, configuration, and enhancement of Veeva Vault applications across the R&D landscape (Clinical, Quality, Regulatory, Safety, or RIM). This role will work closely with business stakeholders, functional leads, and technical teams to translate requirements into scalable Vault configurations that align with industry regulations and organizational objectives. Key Responsibilities Veeva Vault Configuration & Enhancements • Configure and maintain Veeva Vault R&D applications (e.g., Vault Clinical, Vault RIM, Vault Quality, Vault Safety, or related modules). • Develop and maintain objects, fields, lifecycles, workflows, roles, picklists, document types, and other Vault components. • Execute configuration deployments, manage change control, and maintain configuration documentation. • Support Vault upgrades, regression testing, and feature enablement of new Veeva releases. Business Analysis & Requirement Gathering • Collaborate with SMEs across Clinical, Regulatory, Quality, and R&D functions to understand business processes and translate them into system requirements. • Develop functional specifications and configuration design documents. • Participate in workshops, UAT planning, test script preparation, and execution. Integration & Data • Partner with integration teams to validate interfaces between Vault and systems such as CTMS, eTMF, EDC, QMS, ERP, or RIM systems. • Support data migration activities, including mapping, cleansing, and validation. Compliance & Best Practices • Ensure configurations comply with GxP, 21 CFR Part 11, Annex 11, and internal validation standards. • Support system validation deliverables (URS, FRS, DS, IQ/OQ/PQ documentation). • Maintain audit trails, support audits/inspections, and adhere to change control procedures. Support & Continuous Improvement • Provide Level 2/3 application support and troubleshoot issues. • Identify opportunities for business process optimization and system enhancements. • Train end users and develop SOPs, job aids, and release notes. Required Qualifications • Bachelor’s degree in Life Sciences, Computer Science, Information Systems, Engineering, or related field. • 2–7+ years experience working with Veeva Vault in a configuration/administration role. • Hands-on expertise in at least one Veeva R&D suite module: • Vault Clinical (eTMF, CTMS, SSU) • Vault RIM • Vault Quality (QMS/Docs) • Vault Safety • Strong understanding of Life Sciences R&D processes (Clinical trials, Regulatory Submissions, Quality Systems, or Safety Reporting). • Experience with validation in regulated environments (GxP, Part 11). • Ability to create configuration documentation and technical user stories. • Strong analytical, communication, and problem-solving skills. Preferred Qualifications • Veeva Vault certifications (e.g., Vault Platform, Clinical Suite, RIM). • Experience with Agile methodology, Jira, or similar tools. • Familiarity with integration technologies (API, middleware, ETL). • Experience supporting global Life Sciences operations (Biotech, Pharma, MedTech). Soft Skills • Strong stakeholder communication with both technical and non-technical audiences. • Ability to manage multiple priorities in a fast-paced environment. • Detail-oriented with a focus on quality and compliance. • Collaborative team player and proactive problem-solver. Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. Zensar does not facilitate/sponsor any work authorization for this position. All candidates must present valid authorization to commence new employment in the country for Zensar. Candidates who are currently employed by a client or vendor of Zensar may be ineligible for consideration. Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice