Verint OM Developer

Key Skills & Experience ∙Intermediate SQL development experience, including designing, modifying, and optimizing stored procedures, views, and scheduled jobs to support data extracts and integrations. ∙Strong understanding of data pipelines and batch processing, including flat file/CSV generation, scheduling, and delivery to downstream systems. ∙Ability to translate operational and business requirements into technical extract logic in partnership with configuration analysts and stakeholders. ∙Intermediate experience validating data extracts through testing, reconciliation, and troubleshooting data quality issues. ∙Intermediate experience supporting integrations in Windows-based environments, including PowerShell scripting, configuration files, and job scheduling. Familiarity with AWS services is a plus ∙Experience using logs and monitoring tools to debug file imports, job failures, and notification services in Verint or similar enterprise platforms. ∙Healthcare operations experience is a plus; Verint OM or WFM platform experience is highly desirable. Primary Responsibilities ∙Develop and maintain SQL queries, stored procedures, and data extracts ∙Support batch jobs, flatfile (CSV) integrations, and downstream data feeds ∙Troubleshoot job failures, data mismatches, and extract issues ∙Support Windowsbased automation, scheduling, and scripting ∙Work closely with functional teams to convert business rules into technical logic ∙Monitor logs and resolve integration and filetransfer errors ∙Translate operational KPIs, SLAs, and workloads into Verint OM configuration ∙Configure business models, skills, capacity, work types, and dashboards