About Corndel Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning. Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture. The Role Corndel is seeking an exceptional AI Prompt and Agent Design Specialist to help drive innovation through the creation of high-impact AI systems. This role focuses on designing and deploying solutions using tools such as ChatGPT, Microsoft Copilot, and Copilot Studio. It combines technical expertise with a consultative and training-led approach, gathering requirements and feedback from non-technical stakeholders to continuously improve AI-enhanced processes and deliver measurable value. The successful candidate will focus on driving internal efficiencies and developing prompt-led automation that enables colleagues to work smarter, not harder. They will contribute to a ground-up approach to AI adoption by working collaboratively with Corndel’s network of AI advocates. The role involves tailoring best-in-class AI tools to real organisational needs, ensuring responsible deployment and measurable impact. This is a full-time, fixed-term position for 3 months. You will • Design and deploy custom GPTs and Copilot Studio agents to solve real-world workflow challenges in learning and business environments. • Work closely with stakeholders to understand their needs and turn these into structured, prompt-driven AI solutions. • Create and maintain prompt templates, documentation and design patterns that support repeatability and scale. • Evaluate performance using both feedback and data, and make iterative improvements to optimise outcomes. • Provide informal training and support to help others across the organisation adopt AI tools with confidence. • Collaborate with colleagues in digital and operational teams, as well as with Corndel's AI advocates, to ensure solutions are scalable, aligned, and grounded in real-world use. Person Specification Corndel is looking for someone with strong technical expertise and a practical, solutions-focused mindset. You should be confident translating complex technologies into effective, user-centred tools and enjoy working in a collaborative and fast-evolving environment. Personality and Attitude • You take initiative and enjoy working independently while also contributing to a shared vision. • You are positive, curious and bring clarity in ambiguous or changing contexts. • You communicate clearly and flexibly, adapting to technical and non-technical audiences. • You are motivated by delivering real impact and value through applied technology. • You take a thoughtful approach to problem-solving and balance creativity with rigour. • You believe AI should augment and enhance human work, and you are committed to promoting responsible use. Skills Essential • Proficient in designing and deploying Copilot Studio agents, with a clear focus on usability and measurable outcomes. • Skilled in writing and refining prompts for generative AI platforms such as ChatGPT and Copilot, using structured approaches to influence model responses. • Able to manage several concurrent projects, applying discipline and flexibility as required to deliver quality solutions. • Organised and methodical in documenting workflows, agent configurations and prompt libraries. Desirable • Comfortable collecting feedback and applying it to improve user experience and performance. • Experienced in working consultatively and supporting others through explanation, guidance or demonstration. • Applies a continuous improvement mindset, balancing experimentation with a focus on tangible business benefits. Essential Knowledge and Experience • Hands-on experience with Copilot Studio, including building and launching agents that are used in live or pilot environments. • Strong understanding of prompt engineering techniques, including prompt framing, constraint-setting and response optimisation. • Demonstrates the ability to customise and apply best-in-class AI tools, rather than building from scratch, ensuring rapid, scalable deployment. • Knowledge of low-code platforms such as Power Automate and how they can extend the capabilities of AI agents. • Experience evaluating the outcomes of AI-enhanced solutions using qualitative and quantitative data. Desirable • Comfortable working with incomplete information and using dialogue to refine user needs into working solutions. • Has experience supporting others in learning and applying AI tools, either through coaching, facilitation or informal peer guidance. As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer. Corndel is a Disability Confident Employer. We ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. Please note this does not mean that all disabled people are entitled to an interview; in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer. If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.