RCI-PHS-0718 - AI Prompt Engineer and RPA Implementation Specialist - Long Island City, NY Requirement Number: RCI-PHS-0718 Job Title: AI Prompt Engineer and RPA Implementation Specialist Client: NYC DOHMH Location: 42-09 28th St., Long Island City, NY 11101 Duration: 12 Months Job Description Interview: Two rounds (One in-person). Summary Of Position • The nation's leading local health department seeks a skilled AI Prompt Engineer / AI Agent Implementation / RPA Specialist to join our technology team. • This role combines cutting-edge AI capabilities with robotic process automation to drive digital transformation across our organization. • The ideal candidate will have expertise in designing AI agents, crafting effective prompts, and implementing automated solutions in our Windows-centric environment with Linux integration. Job Duties AI Prompt Engineering & Agent Development: • Design and develop AI agents using Azure OpenAI services and large language models (Nice to have) • Create, test, and refine prompts for optimal AI model performance and accuracy • Implement generative AI solutions with Azure OpenAI Service • Apply prompt engineering techniques to enhance model outputs and reduce hallucinations • Develop conversational AI interfaces and intelligent automation workflows RPA Implementation & Management: • Design, develop, and implement automated workflows using MS Power Automate • Create both attended and unattended robotic process automation solutions • Develop desktop flows and cloud flows for comprehensive automation coverage • Integrate RPA solutions with existing business applications and systems • Troubleshoot and maintain automation solutions for optimal performance System Integration & Development: • Integrate AI agents with APIs, databases, and enterprise systems • Develop automation solutions that work across Windows and Linux environments • Create and maintain documentation for all automation processes and AI implementations • Collaborate with business stakeholders to identify automation opportunities Required Technical Skills Core Programming & Development: • Programming Languages: Python, JavaScript, C#, or Java • Microsoft .NET Framework expertise, particularly Visual Basic .NET • SQL for database management and data manipulation • HTML/CSS for web-based automation and interface development AI & Machine Learning: • Azure OpenAI platform experience with GPT models and embeddings • Natural Language Processing (NLP) using frameworks like NLTK, SpaCy, or Hugging Face Transformers • Prompt engineering techniques and best practices • Machine learning concepts and model implementation • Computer vision for image recognition and processing tasks Microsoft Power Platform: • Power Automate (both desktop and cloud flows) • Power Automate Desktop for RPA development • Power Apps and Dataverse integration • AI Builder for incorporating AI capabilities into workflows Azure Cloud Services: • Azure OpenAI Service deployment and management • Azure Functions for serverless computing • Azure Logic Apps for workflow automation • Azure Active Directory for authentication and security • Azure Resource Manager (ARM) templates and deployment Integration & API Skills: • RESTful API design and integration • SOAP services integration • JSON data handling and manipulation • API authentication methods (OAuth, API keys) • Webhook implementation and management Data & Analytics: • Data manipulation using tools like Pandas and NumPy • Excel automation and data analysis • Data visualization with tools like Matplotlib • Database management and SQL querying • Statistical analysis and data modeling Required Business & Technical Skills Process Analysis & Documentation: • Business process mapping and analysis • Workflow design and optimization • Process documentation and technical writing • Process mining and improvement methodologies System Architecture & Design: • Solution architecture design and implementation • System integration planning and execution • Scalability and performance optimization • Security best practices and implementation Project Management: • Agile/Scrum methodologies • Version control with Git and collaborative development • CI/CD pipeline understanding and implementation • Testing and quality assurance practices Platform-Specific Requirements Windows Environment: • Windows Server administration and automation • PowerShell scripting and automation • Windows Task Scheduler and service management • Remote Desktop and unattended automation setup Linux Environment: • Linux command line proficiency • Shell scripting (Bash/Shell) • Linux system administration fundamentals • Cross-platform automation tools and techniques Soft Skills & Qualifications Communication & Collaboration: • Excellent written and verbal communication skills • Stakeholder management and business requirement gathering • Training and mentoring abilities for user adoption • Cross-functional collaboration with technical and business teams Problem-Solving & Analytical: • Critical thinking and problem-solving capabilities • Analytical mindset for process improvement • Troubleshooting and debugging skills • Adaptability to new technologies and methodologies Qualifications And Requirements • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field • 2-5 years of experience in automation, RPA, or AI development • Experience with business processes and workflow optimization • Familiarity with Microsoft Office Suite and enterprise applications Certifications Preferred Qualifications • Microsoft Certified: Power Automate RPA Developer Associate • Azure OpenAI or Azure AI certifications • UiPath, Blue Prism, or Automation Anywhere certifications • Microsoft Azure fundamentals or associate-level certifications Additional Experience: • Citrix or VDI environment automation experience • SAP or ERP system integration • Machine learning model deployment and monitoring • Document processing and OCR technologies