Responsibilities job summary: • Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. • Develop and maintain dashboards and reports to track and monitor key performance indicators. • Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. • Use statistical techniques to analyze large and complex datasets. location: Malvern, Pennsylvania job type: Contract salary: $51 - 56 per hour work hours: 8am to 5pm education: Bachelors Responsibilities • Analyze customer data to uncover trends and patterns that impact the client experience. • Collaborate with cross-functional teams to design and execute experiments that test hypotheses and measure the impact of new initiatives on customer experience and business performance. • Communicate insights and recommendations to stakeholders across the organization, including senior management, to inform decision-making. • Stay current with industry trends and emerging technologies related to data analytics, customer experience, and financial services. Qualifications Qualifications • Undergraduate or graduate degree in an analytic/quantitative field such as: Data Science, Business Analytics, Applied Mathematics, Statistics, Economics, or related quantitative field of study or equivalent combination of training and experience. • 5 years of relevant work experience Skills • Strong command of advanced data analysis tools and software (Python, Tableau preferred), and querying languages (SQL) • Experience working within a cloud-based, big data environment (AWS preferred) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.