Job Description The Analytics Tools Process Specialist is responsible for supporting and enhancing the processes related to various analytics tools, with a focus on improving quality, process efficiency, and cost-effectiveness. This role involves engagement with providers and the integration of multiple Electronic Medical Record (EMR) systems. The specialist serves as a subject matter expert to both internal and external stakeholders, aiding provider groups in transitioning to meaningful use of these systems, as well as documenting and coordinating communication related to analytic tools and systems. Responsibilities • Oversee the implementation of new EMR conversions, ensuring data completeness and accuracy, and adhering to timelines and expectations for both the Provider Group and the Vendor. • Provide ongoing communication and engagement support with vendors regarding project status, timelines, issue and ticket resolution, quality assurance, and concerns. • Document and optimize key processes related to vendor tools and support business processes such as tool invoicing and coordination of 'go-live' events for yearly quality programs. • Conduct reviews of data and metrics within the quality vendor tool to ensure reasonability and completeness. • Identify, create, resolve, and escalate tickets, ensuring timely resolution through monitoring and frequent communication with stakeholders. • Oversee and execute all uploading and maintenance of reporting within an approved provider file-sharing tool. • Consistently demonstrate high standards of integrity by adhering to the company's mission, values, and Corporate Code of Conduct. • Maintain high regard for member privacy in accordance with corporate privacy policies and procedures. • Plan and coordinate processes around the use of Quality Vendor, Information Connection, or other Health Plan supported data aggregator systems, focusing on successful implementations, tool maintenance, and appropriate system use by providers. • Act as a mentor to peers and engage with Value Based Payment groups to support initiatives and work, pending management approval. • Conduct process improvements and efficiencies. • Lead key projects and initiatives to support Value Based Payment groups and key stakeholders. Essential Skills • One (1) year related experience required. • Experience in healthcare and working with provider/hospital systems preferred. • Bachelor’s degree required. • Knowledge of technology and technical tools preferred, including expertise in Microsoft Office Suite, EMRs, data aggregation software, and data warehouses. • Excellent communication and organizational skills. • Ability to manage and adhere to project plan timelines. • Ability to interact and effectively communicate with internal and external customers and across all levels of leadership. • Ability to work independently and as part of a team. Additional Skills & Qualifications • Minimum three (3) years of relevant professional experience for Level II. • Demonstrated successes with project management and adherence to deadlines. • Experience with vendor process management. Work Environment This position is 90% remote, providing flexibility and the opportunity to work from a location of your choice for the majority of the time. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits Available For This Temporary Role May Include The Following • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Buffalo,NY. Application Deadline This position is anticipated to close on Jun 30, 2025. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.