Job Summary: We are looking for an experienced AI Engineer with 8-10 years of application development background, specifically within the Go-To-Market (GTM) domain. The ideal candidate will possess deep expertise in advanced AI concepts like Agentic AI, Retrieval-Augmented Generation (RAG), and Knowledge Graphs, coupled with hands-on experience on the ServiceNow platform and familiarity with AIA Studio. You will be instrumental in building intelligent solutions that directly support sales, marketing, and customer-facing operations. Key Responsibilities: • Design, develop, and implement advanced AI solutions tailored to enhance Go-To-Market strategies and operations. • Leverage expertise in Agentic AI, Retrieval-Augmented Generation (RAG), and Knowledge Graphs to build intelligent and data-driven applications. • Develop and integrate AI workflows on the ServiceNow platform, utilizing AIA Studio for low-code AI development where applicable. • Translate complex business requirements from sales, marketing, and customer operations into robust and scalable AI-driven technical solutions. • Collaborate with cross-functional teams (product, data science, engineering, GTM stakeholders) to ensure AI solutions align with business objectives and drive tangible value. • Ensure the performance, scalability, and maintainability of deployed AI applications. • Stay abreast of the latest advancements in AI/ML, particularly in the areas of conversational AI, knowledge representation, and automation. • Troubleshoot, debug, and optimize existing AI models and integrations. Required Experience & Qualifications: • 8-10 years of professional experience in application development. • Strong background and demonstrated experience within the Go-To-Market (GTM) domain, understanding sales, marketing, and customer engagement processes. • Proven experience developing on the ServiceNow platform. • Familiarity with AIA Studio for building low-code AI workflows. • Expertise in Agentic AI, Retrieval-Augmented Generation (RAG), and Knowledge Graphs (KGs). • Demonstrated ability to build intelligent solutions that directly support sales, marketing, and customer-facing operations. • Proficiency in programming languages commonly used in AI development (e.g., Python, JavaScript, etc.). • Experience with API integrations and working with various data sources. • Strong problem-solving skills and a keen eye for detail. • Excellent communication and collaboration skills, with the ability to work effectively in a remote team environment. Logistics: • Project Duration: 12+ months. • Work Location: Remote (PST hours preferred to align with client team). • Client HQ: Santa Clara, CA.