Associate Insights Analyst

TITLE: Associate Insights Analyst LOCATION: New York, NY (on-site 2 days/week) ANTICIPATED DURATION: 11 months Our client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Their vision is to create economic opportunity for every member of the global workforce. Every day, their members use their products to make connections, discover opportunities, build skills, and gain insights. They believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters. We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a office, depending on what’s best for you and when it is important for your team to be together. We are looking for an Associate Insights Analyst to join our team. Do you want to build and deliver compelling data-driven stories? As an Associate Insights Analyst, you will help our sales team utilize on-demand scaled insights tools with advertising clients. Acting as a strategic business partner, you will scope out ambiguous requirements and showcase the power of data by turning it into actionable recommendations that address the needs of our client. A close partnership with your internal customers will provide unlimited learning and growth opportunities. Associate Insights Analyst Responsibilities: • Maintain and enhance scaled insights tools (automated dashboards, decks, and spreadsheets) using SQL, Python, and other technologies. • Help sales, marketing, and product be more effective as the first line of response, triaging user-submitted Jira tickets and maintaining standard response times and levels of service • Troubleshoot issues using all tools available, including SQL/Trino to explore and check necessary data • Identify common themes across recurring problems and propose solutions to resolve these in upstream systems • Develop scalable solutions where possible in conjunction with cross-functional teams to create long-term fixes to common issues • Address business challenges by owning repeatable playbooks/narratives for debugging issues • Interact one-to-one with individual technical contributors and sales stakeholders • Create a collaborative work environment that fosters autonomy, transparency, mastery, innovation, and learning • Manage and maintain project backlogs and ensure forward momentum with project execution • Manage dependencies between multiple projects and proactively flag risks Associate Insights Analyst Requirements: • 2+ years of experience with data analysis, data storytelling, and data visualization tools (e.g., Tableau, Power BI, etc.) to turn data into insights • 2+ years working with SQL to query large datasets (e.g., Pig, Hive, Presto, Spark SQL, etc.) and create scalable, compliant, and performant code • 2+ years working with Python for data manipulation, batch processing, machine learning, statistical analysis, etc. • Experience with an Issue Tracking and Resolution system (Jira, etc) • Excellent communication, organization, and time-management skills • Strong customer service skills to understand needs, convey complex technical information to non-technical audiences, and efficiently solve user problems Associate Insights Analyst Preferred Experience: • Experience creating requirements and project plans for analytic programs and tools, and re-prioritize based on impact and level of effort to complete • Ability to manage multiple major concurrent projects • Keen business sense and creative problem-solving skills • Passion for leveraging data to drive action and impact • You like to dream big, work collaboratively with a team to get stuff done, and know how to have fun along the way. The hourly pay rate range for this position is $49.21 to $58.05 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For immediate consideration, please forward your resume to dreeves@synergishr.com If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.