BI Analyst Retention- £50-56k

Our global SaaS Client are now seeking an experienced BI Analyst to join their team with a focus on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle. You will be able to work with large databases and cutting-edge tech stacks - you will use SQL/Python and BI tools (such as Tableau/Qlik) to mine, synthesize, and visualise data and influence work across a range of stakeholders. This is a 12 month contract, hybrid role with 3 days/week in the offices in central London Responsibilities • Support the analytics needs of the business by building automated scalable reporting solutions focused on customer retention. • Create holistic dashboards by combining data from both internal and external data sources • Identify gaps in the data capture strategy related to customer behaviour and collaboratively implement enhancements. • Go one step further and provide actionable insights and recommendations related to key customer retention measures. Qualifications • Previous experience working in data in a BI analyst role or similar, with a focus on customer retention or lifecycle analysis. • Strong ability analysing and combining large SQL datasets. • Nice to have: Business reporting tools such as Tableau and Qlik. Python/R. • Experience of working with and building data pipelines. Benefits • Long contract • Global company • Free breakfast on site