Business Analyst

We are partnering with a global leader in recruitment solutions, connecting top talent with innovative companies across various industries. They are seeking a pivotal individual to drive digital transformation initiatives for a major enterprise client. The Role • Lead requirements gathering and analysis for a remote access transformation program. • Document business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access. • Collaborate with project managers, engineering teams, security, and business stakeholders to translate requirements into actionable deliverables. • Map current state processes and user journeys, identifying gaps and undocumented dependencies. • Define future state processes aligned with program objectives and security standards. • Support the creation of solution options and ensure alignment with architectural principles. What You'll Need • Proven experience as a Business Analyst in infrastructure, security, remote access, or cloud transformation. • Strong understanding of Azure Virtual Desktop, user personas, and remote access workflows. • Experience with Zscaler or similar secure remote access technologies. • Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security. • Experience working in FMCG or retail environments, ideally with store-based technology. • Excellent stakeholder management, analytical, and problem-solving skills. What's On Offer • Opportunity to work on a large-scale, impactful transformation program. • Collaborate with diverse technical and business teams. • Contribute to shaping secure, scalable, and user-centric remote access services. • Potential for contract extension based on performance. Apply via Haystack today!