Business Analyst

Job Title : Tech Business Analyst Location: Hartford, CT (3 days a week) About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Must Have Qualifications • 7+ years of experience as a Technical Business Analyst specializing in software application delivery. • Proven ability to work as an engaged team member, demonstrating critical thinking, proactive communication, and active contribution to team objectives. • Exceptional written and verbal communication skills for clear and effective stakeholder engagement. • Hands-on experience with large-scale Agile programs, including 3-month planning cycles and 2-week sprint execution. • Strong capability to collaborate with cross-functional stakeholders, including Product Managers, Engineering Leads, and Business Operations Leads. • Expertise in leading and contributing to epic and feature discovery and refinement sessions, identifying requirements and gaps. • Ability to independently determine next steps and drive work forward to meet objectives. • Skilled in creating process and data flow diagrams to support technical and business requirements. • Proficient in communicating effectively with developers and IT teams to ensure alignment and clarity. • Demonstrated ability to produce and maintain high-quality documentation for technical and business processes. • Experience in developing and maintaining field-level mapping spreadsheets and related documentation. • Foundational understanding of programming concepts and strong knowledge of API usage, documentation standards, data formats, testing tools, and implementation practices. Education • Bachelor’s degree in computer science, Software Engineering, Information Technology, or equivalent combination of education and experience. • Beginner-level certifications in Artificial Intelligence / Agentic AI. Nice to Have • Prior experience in Secure Messaging. • Experience with building AI Agents. Employment Practices: EEO, ADA, FMLA Compliant VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink's privacy policy.