Entry Level Customer Success Analyst

Role: Entry Level Customer Success Analyst Location: Seattle, Washington Residency Requirement: - Candidates must be legally authorized to work in the United States. Visa sponsorship is not available for this role. Program Overview This role is part of a 6-month executive-sponsored talent acceleration program designed for early-career professionals. Participants will work on innovation-driven projects within the Customer Experience & Success (CEnS) organization, gaining hands-on exposure to AI, analytics, and strategic problem-solving while collaborating with senior leaders. The program focuses on rapid skill development, real business impact, and career acceleration. Education Requirements Required Major: IT or Computer Science related fields only. Acceptable disciplines include: Artificial Intelligence Machine Learning / Applied Machine Learning AI Engineering / Intelligent Systems Data Science Information Systems Statistics / Applied Mathematics Computer Science (AI, analytics, cloud focus) Software Engineering (AI, automation exposure) Human Computer Interaction / UX Core Competencies Analytical Thinking: Ability to analyze data, identify patterns, and derive insights Communication Skills: Present insights and findings clearly to stakeholders Project Management Fundamentals: Understanding of timelines, deliverables, and stakeholder coordination Technical Awareness: Basic knowledge of Microsoft Azure, cloud computing, and Microsoft ecosystem tools (Teams, SharePoint) Preferred Skills Experience through coursework, projects, or internships in: Agentic AI solutions or AI-driven automation workflows Data analysis using Excel, Power BI, or similar tools Structured problem-solving approaches Prototype development and solution design Ability to move from problem identification → hypothesis → prototype Work Location: In person