Business Analyst (Energy - Salesforce) REMOTE
Responsibilities
• Developing project plans for features tied to project scope elements
• Maintain documentation regarding various projects, processes and operations
• Requirements gathering and documentation to provide actionable requests for program systems work
• Collaborate with project managers and cross-functional teams
• Work with Client implementation contractors to manage program metrics collection from end-to-end and ensure data completeness, accuracy, and reasonableness
• Develop and issue requests for data; manage workflows for timely intake; identify and implement solutions and tools to improve data quality; and develop and execute processes and procedures that result in increased compliance for participating retailers and contractors, quality assurance, and remedial actions.
• Perform rigorous data analysis necessary to support effective program delivery: Conduct data analyses required to improve program performance, increase impact, streamline customer and partner (retailers and contractors) interactions, reduce cycle times for processing, and manage risks associated with program delivery
• Collaborate with Client implementation contractors to ensure program deliverables and reporting are executed in a timely manner; and
• Perform other responsibilities as assigned that contribute to the goals and key outcomes of the Codes, Products, & Standards team
Certifications and qualifications, including education/degree
• A bachelors degree or higher, with 2-4 years of project management experience, preferably in software project management
• IT systems that will be used - Microsoft Office, Teams, SharePoint, Asana, Oracle PeopleSoft, Salesforce
Responsibilities
• Developing project plans for features tied to project scope elements
• Maintain documentation regarding various projects, processes and operations
• Requirements gathering and documentation to provide actionable requests for program systems work
• Collaborate with project managers and cross-functional teams
• Work with Client implementation contractors to manage program metrics collection from end-to-end and ensure data completeness, accuracy, and reasonableness
• Develop and issue requests for data; manage workflows for timely intake; identify and implement solutions and tools to improve data quality; and develop and execute processes and procedures that result in increased compliance for participating retailers and contractors, quality assurance, and remedial actions.
• Perform rigorous data analysis necessary to support effective program delivery: Conduct data analyses required to improve program performance, increase impact, streamline customer and partner (retailers and contractors) interactions, reduce cycle times for processing, and manage risks associated with program delivery
• Collaborate with Client implementation contractors to ensure program deliverables and reporting are executed in a timely manner; and
• Perform other responsibilities as assigned that contribute to the goals and key outcomes of the Codes, Products, & Standards team
Certifications and qualifications, including education/degree
• A bachelors degree or higher, with 2-4 years of project management experience, preferably in software project management
• IT systems that will be used - Microsoft Office, Teams, SharePoint, Asana, Oracle PeopleSoft, Salesforce
